E Commerce Executive

1 day ago

Navi Mumbai, Maharashtra, India Pack8 (Officedeck Technologies Pvt Ltd) Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Company Description

Founded in 2016, Pack8 (Officedeck Technologies Pvt Ltd) specializes in developing sustainable packaging solutions with a focus on both people and the planet. Over the past Nine years, Pack8 has successfully eliminated over 1500+ tonnes of plastic from the packaging ecosystem. Our goal is to help brands transition to sustainable packaging to contribute to a better future.

Job Description – E-commerce Executive

Job Summary:

We are seeking a detail-oriented E-commerce Executive to manage cataloguing, product listings, and order

processing across marketplaces in India and the UK. The ideal candidate should have hands-on experience in

marketplace management, cataloguing, and backend operations with a strong understanding of e-commerce

workflows. The role involves overseeing daily dispatches, inventory management, returns processing, and

reporting to ensure seamless operations in B2C, D2C, and B2B verticals.

Key Responsibilities:


• E-commerce Fulfillment & Dispatch Management: Oversee order processing, packing, and

timely dispatch across Amazon, Flipkart, website, and other marketplaces. Coordinate with

warehouses/3PLs for pick, pack, and shipment activities.


• Catalogue Management: Handle product listing creation, updates, and optimization (titles,

descriptions, images, keywords, pricing). Hands-on knowledge of Amazon Seller Central (India &

UK), Flipkart, eBay, Shopify, etc. Regularly audit live listings to fix errors, mismatches, and

suppressions.


• Warehouse & Inventory Management: Monitor stock levels, coordinate replenishments, and

ensure proper inventory control using Unicommerce (OMS & WMS). Create and manage FBA

consignment shipments for India & UK marketplaces.


• Logistics & Distribution Coordination: Work with courier partners to optimize shipping

performance and minimize delivery delays. Coordinate with warehouses/3PLs for pick, pack, and

shipment activities.


• Returns & Reverse Logistics Handling: Track and process product returns efficiently to minimize

operational losses.


• Compliance & Account Health: Monitor account health (India & UK) parameters (late dispatch

rate, cancellation rate, valid tracking rate, etc.).


• Daily & Monthly Reporting: Prepare daily operational reports on order status, dispatch

performance, and inventory levels. Generate monthly dispatch reports for analysis and process

improvements.

Skills & Qualifications:


• 1+ years of experience in e-commerce operations, logistics, or fulfillment management.


• Strong knowledge of e-commerce dispatch models (Amazon FBA, Flipkart FBF, etc.).


• Proficiency in Unicommerce (OMS & WMS) for order and warehouse management.


• Hands-on experience in daily operational reporting and monthly dispatch analysis.


• Excellent coordination, problem-solving, and communication skills.


• Ability to work in a fast-paced, deadline-driven environment.

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