Business Development Specialist
4 days ago
Overview:
The Business Development Specialist is responsible for driving revenue growth by identifying new business opportunities, building and nurturing strong client relationships, and expanding the company's market presence. This role requires a strategic thinker with exceptional communication, negotiation, and interpersonal skills, capable of understanding client needs and aligning them with the company's offerings.
Key Responsibilities:
New Business Development:
● Identify, qualify, and pursue new business opportunities through various channels (e.g., market research, networking, cold outreach, industry events).
● Develop and execute comprehensive sales strategies to achieve revenue targets and expand the client base.
● Lead the entire sales cycle from initial contact to contract negotiation and closing deals.
● Prepare and deliver compelling presentations, proposals, and pitches to prospective clients.
Client Engagement & Relationship Management:
● Build and maintain strong, long-lasting relationships with existing clients, serving as a trusted advisor.
● Understand client needs, challenges, and goals to identify opportunities for additional services or solutions.
● Ensure high levels of client satisfaction and retention through proactive communication and issue resolution.
● Collaborate with internal teams to ensure successful service delivery and client outcomes.
● Identify opportunities to upsell and cross-sell additional products or services to existing clients.
Market Research & Strategy:
● Conduct market research to identify industry trends, competitive landscapes, and potential new markets.
● Contribute to the development of business development strategies, go-to-market plans, and sales forecasts.
● Provide market feedback to product development and marketing teams to inform future offerings.
Reporting & Analysis:
● Track and report on sales performance metrics, pipeline status, and client engagement activities.
● Analyze sales data to identify areas for improvement and optimize business development efforts.
● Maintain accurate and up-to-date client records in CRM systems.
Qualifications:
● Education: Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
● Experience: Proven track record of success in business development, sales, or client management roles, typically 8+ years, preferably within a relevant industry (e.g., market
research, Sponsorships, Job boards, research consulting, HR Benefit solutions ex; Talent acquisition, HRMS, reward and recognition products etc.
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