Quality Officer

2 weeks ago


Kottayam, Kerala, India mercy hospital , Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Job Title: Quality Officer

Location: Kottayam, Thalayolaparambu

Employment Type: Full-Time

Experience Required: Minimum 2 Years

Key Responsibilities:

  • Monitor and ensure compliance with healthcare quality standards.
  • Conduct internal audits, inspections, and risk assessments to ensure adherence to clinical safety and quality protocols.
  • Assist in developing, reviewing, and implementing hospital policies, procedures, and quality improvement plans.
  • Collect, analyze, and report on quality indicators, incident reports, and patient feedback.
  • Facilitate Root Cause Analysis (RCA) and implementation of corrective and preventive actions (CAPA).
  • Support departmental quality improvement initiatives and accreditation readiness.
  • Conduct training and awareness sessions for staff on quality standards and patient safety.
  • Collaborate with clinical and non-clinical departments to improve patient outcomes and satisfaction.
  • Participate in infection control, patient safety, and clinical audit committees.

Requirements:

  • Master's degree preferred
  • Minimum 2 years of experience in hospital quality management or healthcare accreditation.
  • Knowledge of healthcare quality standards
  • Familiarity with clinical risk management, patient safety, and regulatory compliance.
  • Strong analytical and reporting skills
  • Excellent communication, interpersonal, and organizational skills.

Interested candidates may submit their updated CV and relevant documents to

Job Type: Full-time

Pay: ₹10, ₹20,000.00 per month

Language:

  • English (Preferred)

Work Location: In person


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