Crm Manager

21 hours ago


Gurgaon, Haryana, India Uftultra Facility Management Full time ₹ 9,00,000 - ₹ 12,00,000 per year

We are looking for a CRM Manager to lead customer relationship management initiatives, oversee CRM systems, analyze customer behavior, and drive loyalty programs. The ideal candidate will have hands-on experience with CRM tools (Salesforce, Zoho, HubSpot, etc.), excellent communication skills, and a strong customer-centric approach.

Key Responsibilities:

  • Manage and optimize CRM systems & customer databases.
  • Collaborate with sales/marketing teams to improve customer engagement.
  • Handle customer queries and ensure retention & satisfaction.
  • Generate reports & insights for management decisions.

Desired Profile: 3- 4 year's experience in CRM/customer success, strong analytical & problem-solving skills, and proven ability to build long-term customer relationships.

Note: Proficiency in English language is must.


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