CRM Manager

2 weeks ago

Gurgaon, Haryana, India Emperium Private Limited Full time ₹ 50,000 - ₹ 8,00,000 per year
  • About Company:

We are a fast-growing real estate brand with a strong presence in Gurugram, Panipat, and Yamunanagar. Emperium has successfully delivered several premium residential and commercial projects, recognized for their thoughtful design, exceptional quality, and timely execution.

  • Activity list

Direct interaction with clients to resolve account disputes & queries.

Conduct outstanding analysis, debtor management & collections.

Manage login of new bookings, checking of applications, KYC, and cost sheets.

Approve variations in pricing, discounts, broker commissions, and payment plans.

Prepare and execute agreements, addendums, and transfer documents.

Prepare daily / weekly / monthly reports and MIS.

Carry out periodic audits and reconcile transactions posted in the accounting

package with master data to ensure accurate record keeping.

Maintain and update master data records in 4QT.

Issue all letters of allotment; execute ATS, transfers, refunds, demands, reminders,

ledger reconciliation, receipts, and offers of possession.

Handle legal documentation for cancellations, adjustments, transfers, and

changes in client details.

Conduct collection follow-up – demand calls, pre-due date calls, reminder calls,

highlighting defaulters, and final closure calls.

Coordinate with accounts for reconciliations to avoid discrepancies.

Manage subvention interest calculations and cheque preparations.

Perform AR calculation and ensure timely dispatch of cheques.

Verify broker commissions before release.

  • Educational Qualification Any Graduate/Post Graduate
  • Experience: 6–12 years of relevant experience in CRM,

preferably in real estate or allied industries. The successful candidate must be a strong communicator with the level of maturity and presence necessary to work collaboratively with senior executives and business units to implement project initiatives.

Language fluency

  • English and Hindi
  • Knowledge of any other language will be an

Job Type: Full-time

Pay: ₹500, ₹800,000.00 per year

Benefits:

  • Health insurance
  • Provident Fund

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