
Client Servicing Manager
2 days ago
- Serve as the main point of contact for clients, ensuring a positive client experience.
- Build and nurture strong relationships with clients to understand their needs and expectations.
- Conceptualize and execute the brand strategy & digital strategy
- Client Support: Respond promptly to client inquiries through various channels, including phone, email, and chat.
- Issue Resolution: Investigate and address client issues or concerns promptly and professionally.
- Collaborate with internal teams to find effective solutions and ensure client satisfaction.
- Product Knowledge: Develop a deep understanding of the products/services offered.
- Stay informed about updates, new features, and changes in offerings.
- Communication: Communicate effectively with clients, keeping them informed about the status of their inquiries, projects, or accounts.
- Provide regular updates on relevant information or changes.
Job Type: Full-time
Pay: ₹20, ₹40,000.00 per month
Experience:
- client servicing: 2 years (Preferred)
- advertising: 2 years (Preferred)
Work Location: In person
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