Customer Service Representative

4 days ago

Vijay Nagar Indore Madhya Pradesh, India Talent Glider Full time ₹ 1,56,000 - ₹ 1,80,000 per year

Key Responsibilities

Bench Sales & Recruitment

  • Market OPT/CPT, H1B, H4 EAD, and Green Card consultants to direct clients and preferred vendors.
  • Build and maintain strong relationships with vendors, implementation partners, and end clients.
  • Negotiate rates, close placement deals, and track consultant interviews and offers.
  • Maintain an updated database of available consultants and pipeline activity.

Customer Service & Relationship Management

  • Serve as the first point of contact for clients and vendors, ensuring a positive and professional experience.
  • Handle inbound queries, resolve concerns quickly, and provide regular status updates on consultant submissions.
  • Communicate feedback from clients and consultants to internal teams to improve service quality.
  • Maintain detailed records of client interactions and ensure timely follow-ups.

Job Type: Full-time

Pay: ₹13, ₹15,000.00 per month

Shift availability:

  • Night Shift (Required)

Work Location: In person

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