Customer Service Representative
5 days ago
Key Responsibilities
Bench Sales & Recruitment
- Market OPT/CPT, H1B, H4 EAD, and Green Card consultants to direct clients and preferred vendors.
- Build and maintain strong relationships with vendors, implementation partners, and end clients.
- Negotiate rates, close placement deals, and track consultant interviews and offers.
- Maintain an updated database of available consultants and pipeline activity.
Customer Service & Relationship Management
- Serve as the first point of contact for clients and vendors, ensuring a positive and professional experience.
- Handle inbound queries, resolve concerns quickly, and provide regular status updates on consultant submissions.
- Communicate feedback from clients and consultants to internal teams to improve service quality.
- Maintain detailed records of client interactions and ensure timely follow-ups.
Job Type: Full-time
Pay: ₹13, ₹15,000.00 per month
Shift availability:
- Night Shift (Required)
Work Location: In person
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