Support Engineer, ISS Support Engineering

2 days ago

Hyderabad, Telangana, India Amazon Full time ₹ 6,00,000 - ₹ 18,00,000 per year
As a Support Engineer in International Seller Services Tech org, you will play a critical role in providing technical assistance to our customers, ensuring the smooth operation of our software products. You will support key services for seller growth and take part in marketplace/region expansions, infrastructure operations and engineering, and addressing risks in hardware and software. You will also work closely with our development team to identify and resolve software bugs and improve product quality.

Key job responsibilities

• Troubleshoot and diagnose software issues – On call support

• Resolve technical problems in a timely and efficient manner

• Maintain a comprehensive knowledge of product documentation and features

• Document and track customer and system issues

• Automate manual tasks and workflows

• Stay up-to-date on the latest software releases and updates

• Maintain the pipelines to keep it healthy, and take part in CCI programs

About the team
The org's mission is to set our worldwide Sellers up for success across our global Marketplaces. We deliver needle-moving initiatives which provide a seamless experience to Amazon Sellers at each step of the Seller journey. We enable Sellers across the world to list millions of products at scale across multiple categories and dozens of languages in our global Marketplaces.. We partner with Amazon Business to build best-in-class solutions that allow B2B Sellers to reach a wide customer base and drive billions of dollars in revenue. The support engineering team is a key driver in optimising dev productivity thereby contirbuting to seller growth.

Basic Qualifications:
- 1+ years of software development, or 1+ years of technical support experience
- Bachelor's degree in engineering or equivalent
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages

Preferred Qualifications:
- Experience with AWS, networks and operating systems

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

  • Support Engineer, ISS Support Engineering

    2 days ago

    Hyderabad, Telangana, India Amazon Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    DESCRIPTIONAs a Support Engineer in International Seller Services Tech org, you will play a critical role in providing technical assistance to our customers, ensuring the smooth operation of our software products. You will support key services for seller growth and take part in marketplace/region expansions, infrastructure operations and engineering, and...

  • Network Support Engineer

    2 weeks ago

    Hyderabad, Telangana, India TRDFIN Support Services Pvt Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We are looking for a proactive and skilled Network Support Engineer to join our growing team. The ideal candidate will be responsible for providing technical support, troubleshooting network-related issues, and ensuring smooth operations of IT infrastructure.Work Details:• Shifts: Rotational (5 Days Working)• Notice Period: Immediate to 15 Days•...

  • MAC Support Engineer

    1 week ago

    Hyderabad, Telangana, India TRDFIN Support Services Pvt Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    We are seeking a motivated and customer-focused Mac Support Engineer with 1 year of hands-on experience supporting macOS systems in a professional environment. The ideal candidate should have a solid understanding of Apple hardware and software, a proactive approach to troubleshooting, and excellent communication skills.Key Responsibilities:• Provide...

  • Senior Manufacturing Engineer

    2 weeks ago

    Hyderabad, Telangana, India Tek Support Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Title: Manufacturing Engineer – Medical Devices (Senior/Principal Level)(Remote)Location:Hyderabad, INDEmployment Type:Part-timePosition Summary:We are seeking an experiencedManufacturing Engineer Trainerwith10+ years of hands-on expertise in the medical device industryto support and enhance our manufacturing operations. The ideal candidate will have a...

  • Sr. Oracle EBS QA Engineer

    2 weeks ago

    Hyderabad, Telangana, India Support Revolution Full time ₹ 3,00,00,000 - ₹ 3,60,00,000 per year

    Sr. Oracle EBS QA Engineer, UK PayrollAre you an Oracle EBS expert with a passion for UK Payroll? Join us and help shape the future of compliant, high-performance payroll solutions._________________________________________________________________________________About the role:We're on the lookout for an Oracle EBS QA Engineer with UK Payroll expertise to...

  • Research And Development Engineer

    1 week ago

    Hyderabad, Telangana, India Tek Support Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Job Title:Senior R&D EngineerLocation:RemoteOverviewWe are seeking an experienced R&D Engineer with 10+ years of expertise in product development, design innovation, and engineering research. This role is responsible for driving end-to-end development of new products and technologies, ensuring compliance with industry standards, and collaborating with...

  • Data Engineer II

    5 hours ago

    Hyderabad, Telangana, India Amazon Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Come be part of Amazon's International Seller Services (ISS) Central Analytics Data Engineering team, where we tackle modern data challenges by combining traditional engineering practices with transformative analytics and Generative AI.We are a team of Data Engineers supporting Applied Scientists, Data Scientists, and Economists—turning machine learning,...

  • Technical Support Executive

    1 week ago

    Hyderabad, Telangana, India Ranchhill Software Solutions Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Role & responsibilitiesProvide effective and timely resolution for all voice and non-voice interactions (phone, email, self-service tickets, chats and voicemail) with end users.Analyze and resolve incidents and service requests regarding use of application software or hardware. basic knowledge about computer software and hardware.Document every incident and...

  • Support Engineer

    6 days ago

    Hyderabad, Telangana, India People Prime Worldwide Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    About Company :Our client is a global technology consulting and digital solutions company, resulting from the merger . It focuses on helping businesses leverage digital technologies to reimagine business models, accelerate innovation, and drive growth. The company provides services across various industries, including digital transformation, consulting, and...

  • Support Engineer

    2 days ago

    Hyderabad, Telangana, India WaferWire Cloud Technologies Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job DescriptionJob Title: Support Engineer (MS Teams)Job Location: Hyderabad, IndiaWorksite: Work From OfficeAbout WCT:WaferWire Technology Solutions (WCT) specializes in delivering comprehensive Cloud, Data and AI solutions through Microsoft's technology stack. Our services include Strategic Consulting, Data/AI Estate Modernization, and Cloud Adoption...