BMC Helix

6 days ago


Bengaluru, Karnataka, India Tata Consultancy Services (TCS) Full time ₹ 12,00,000 - ₹ 36,00,000 per year

TCS Hiring

Role: BMC Helix

Exp: 4-8 Years

Location: Bangalore

JD

[Primary Skills]:

  • BMC Helix ITSM Administration & Development

  • BMC Helix Innovation Studio

  • DWPA

  • CMDB

  • Integration

  • Helix Dashboard

[Good to have Skills]:

  • SQL Experience

[Responsibilities and Duties]:

  • Must have 8+ years of experience in development, implementation, and sustained support of the BMC Helix components like ITSM, Smart IT, Innovation Studio and writing custom workflows using Remedy forms and objects like Active Links, Filters, and Escalations

  • Solid understanding of ITSM processes and Integration techniques.

  • Strong Knowledge of ITSM Module Like Incident, Change, Problem, SRM, Work Order, SLM, Release management

  • Provide creative solutions to resolve business problems via customer requirements based on system capability, process gaps (ITSM/ITIL) and cultural challenges.

  • Provide on-going technical assistance, handling incident tickets on a priority basis, software configuration/customization assistance including, but not limited to screen tailoring, workflow administration, report setup, data imports, LDAP integration, custom scripting and third party software integrations

  • Develop and implement new functionality determined necessary to support ITIL processes.

  • Smart IT knowledge & experience

  • Must be able to troubleshoot application logs (SQL, API, Filter, Active Links etc.) and provide solutions.

  • Preventative maintenance, such as performance tuning, archiving.

  • Should understand Helix architecture.

  • Strong knowledge of Foundation Data

  • Strong Hands on Experience on Architecture, Design & Implementation, Development & Customization, Integration & Automations, Innovation Studio, Discovery, Smart IT, DWPC Advanced, Helix Dashboard & DWPC connectors

  • A ble to configure Complex SRDs

  • Good knowledge of Asset Management, CMDB, Approval Flow

  • Experience and hands on with Web Service & Rest API integration is must.

  • Good understanding of Database queries

  • Open to work in 24x7 shifts.

  • ITIL Foundation is mandatory.

Location

Bengaluru

Job Function

IT INFRASTRUCTURE SERVICES

Role

Developer

Job Id

381226

Desired Skills

BMC Remedy

Desired Candidate Profile

Qualifications : BACHELOR OF ENGINEERING



  • Bengaluru, Karnataka, India Cigres Technologies Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Bengaluru, Karnataka, IndiaJob TypeFull TimeAbout the RoleMandatory SkillsITSM BMC Remedy Helix Development Integrations Skill to EvaluateITSM-BMC-Remedy-Helix-Development-Integrations Experience6 to 8 Years Roles & ResponsibilitiesThe BMC Helix Technical Specialist is responsible for development, administration and also customizing and extending the...


  • Bengaluru, Karnataka, India Brillminds Global Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Description:Roles and ResponsibilitiesMust have 6 to 8 years of experience in development, implementation and sustained support of the BMC Helix IT Service Management system and writing custom workflows using Remedy forms and objects like Active Links, Filters and EscalationsHands on experience in BMC Helix Innovation Suite, BMC Helix MCB & BMC Helix...


  • Bengaluru, Karnataka, India foundit Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job DescriptionNP-Immediate-45 daysKey ResponsibilitiesSolution Design and Implementation: Plan, design, deploy, and configure BMC Helix AIOps components, including monitoring tools (e.g., BMC Helix Operations Management), capacity optimization (e.g., BMC Helix Continuous Optimization), and log analytics. Integrate with existing systems like ServiceNow or...

  • ITSM Integrations

    2 weeks ago


    Bengaluru, Karnataka, India Cigres Technologies Full time ₹ 8,00,000 - ₹ 20,00,000 per year

    Bengaluru, Karnataka, IndiaJob TypeFull TimeAbout the RoleMandatory SkillsITSM, BMC Helix , Rest API, Integartion Skill to EvaluateITSM,-BMC-Helix-,-Rest-API,-Integartion Experience8 to 10 Years Education Qualificaiton B.Tech Roles & ResponsibilitiesDesign, develop, and customize solutions within the BMC Helix ITSM suite (including Smart IT, Digital...

  • Solution Engineer

    2 weeks ago


    Bengaluru, Karnataka, India BMC Software Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    BMC Software Value and Solution Engineering (VSE) professionals are highly consultative, technical and business experts that deliver the clear vision and strategies required to help customers achieve their de-sired business outcomes and value. The VSE team partners closely with Sales and customers to capture requirements and articulate how BMCs unique and...

  • BMC Truesight Expert

    2 weeks ago


    Bengaluru, Karnataka, India PradeepIT Consulting Services Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Must Have : ​Strong experience with BMC TrueSight Operations Management​Should know how to perform installation, Upgrade, integration, Administration, configuration (Especially with version 10.x & later)​Strong experience in installation of Patrol Agents on Windows, RHEL, AIX, Solaris OS​Experience in working on knowledge modules like DB,...


  • Bengaluru, Karnataka, India Infosys Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Key Responsibilities:A day in the life of an InfoscionAs part of the Infosys consulting team your primary role would be to get to the heart of customer issues diagnose problem areas design innovative solutions and facilitate deployment resulting in client delightYou will develop a proposal by owning parts of the proposal document and by giving inputs in...

  • Senior Developer

    2 weeks ago


    Bengaluru, Karnataka, India Telstra Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Employment TypePermanentClosing Date10 Oct :59pmJob TitleSenior DeveloperJob SummaryAs a Senior Software Engineer, you thrive on understanding and translating customer needs into new products and capability. You apply deep technical expertise and experience in software application layer solutions, to develop and deliver scalable design blueprints across the...


  • Bengaluru, Karnataka, India Microland Limited Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About MicrolandMicroland accelerates digital transformation for enterprises by making technology do more and intrude less. We help organizations transition from reactive to autonomous operations through deep expertise in Cloud, Network, Digital Workplace, Cybersecurity, and Datacenters—powered by AI, cognitive platforms, and intelligent automation.Role...


  • Bengaluru, Karnataka, India Eurofins GSC IT DC Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Job Description We are seeking a highly skilled and proactive Problem Management Engineer to join our IT Infrastructure team. This role is responsible for identifying, analyzing, and resolving the root causes of recurring incidents and problems across infrastructure, cloud, compute, and network environments. This role is pivotal in ensuring the stability,...