Collections Supervisor

22 hours ago

Chandigarh, Chandigarh, India CITI Enterprise Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Company Description

we are working as collection agency from past 20 years and handling 35+ Portfolios

Role Description

This is an on-site full-time role for a Collections Supervisor based in Chandigarh. The Collections Supervisor will be responsible for overseeing the debt collection process, ensuring timely and effective recovery of outstanding debts. This includes managing a team of collection agents, developing strategies to improve collection rates, analyzing data to identify trends and areas of improvement, and maintaining compliance with relevant regulations. The role also involves regular communication with clients to resolve payment issues and provide excellent customer service.

Qualifications

  • Experience in Debt Collection and Finance
  • Strong Analytical Skills and ability to analyze data effectively
  • Excellent Communication and Customer Service skills
  • Proven ability to manage and lead a team effectively
  • Bachelor's degree in Finance, Business Administration, or related field
  • Knowledge of regulatory requirements and compliance in debt collection
  • Proficiency in using debt collection software and Google sheets .
  • Experience on visiting customer house is also we need.

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