
Customer Service Associate
11 hours ago
Responsibilities:
* Manage customer queries via phone and email
* Meet KPIs related to call volume, resolution time, and satisfaction scores
* Maintain accurate records using CRM software
Accessible workspace
Flexi working
Sales incentives
Performance bonus
Leave encashment
Provident fund
Maternity leaves
Job/soft skill training
Prevention of sexual harrassment policy
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Customer Care Executive Trainee
2 weeks ago
Badagara, Kerala, India Asianet Satellite Communications Ltd Full timeHandle inbound and outbound calls emails and chat support for broadband customers Address queries regarding new connections billing plan details and service upgrades Guide customers through troubleshooting steps for connectivity or speed issues Log and track service complaints in the CRM system Coordinate with the technical team for service...
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Relationship Manager
2 days ago
Badagara, Kerala, India Nika Online PVT LTD Full time ₹ 84,000 - ₹ 1,80,000 per yearWe are hiring smart female candidates for the post of customer service associates.Responsibilities:Building rapport and relationships with customers to foster loyalty and repeat businessBuilding and maintaining profitable relationships with key customers.Resolve customer complaints quickly and efficiently.Upgrade product knowledge. Lead generation through...
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Customer Service Associate
2 weeks ago
Badagara, India Nika Online PVT LTD Full time**Responsibilities**: - Building rapport and relationships with customers to foster loyalty and repeat business - Building and maintaining profitable relationships with key customers. - Resolve customer complaints quickly and efficiently. - Upgrade product knowledge. Lead generation through various sources. - Connect through messages/calls/in mail with...
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Csa (customer Service Associate)
1 day ago
Badagara, KL, IN Nika Online PVT LTD Full timeWe are hiring smart female candidates for the post of customer service associates Responsibilities Building rapport and relationships with customers to foster loyalty and repeat business Building and maintaining profitable relationships with key customers Resolve customer complaints quickly and efficiently Upgrade product knowledge Lead...
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Customer Care Excecutive
4 days ago
Badagara, India CHEMMANUR CREDITS AND INVESTMENTS LTD Full time**Customer Care Executive - Duties & Responsibilities** As a **Gold Loan NBFC Customer Care Executive** in a Non-Banking Financial Company (NBFC), your role encompasses a blend of sales, customer service, operational excellence, and regulatory compliance. You will be responsible for achieving product-wise targets and ensuring a smooth customer experience...