Customer Service Associate

11 hours ago


Badagara, Kerala, India Nika Online Full time ₹ 2,50,000 - ₹ 7,50,000 per year

Responsibilities:

* Manage customer queries via phone and email

* Meet KPIs related to call volume, resolution time, and satisfaction scores

* Maintain accurate records using CRM software

Accessible workspace

Flexi working

Sales incentives

Performance bonus

Leave encashment

Provident fund

Maternity leaves

Job/soft skill training

Prevention of sexual harrassment policy



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