Customer Service Associate

2 weeks ago

Badagara, India Nika Online PVT LTD Full time

**Responsibilities**:

- Building rapport and relationships with customers to foster loyalty and repeat business
- Building and maintaining profitable relationships with key customers.
- Resolve customer complaints quickly and efficiently.
- Upgrade product knowledge. Lead generation through various sources.
- Connect through messages/calls/in mail with prospective clients to map their requirements. Performs other related duties as assigned.
- Adhere to company policies, procedures, culture, and business values.
- Achieve individual sales goals.
- Excellent communication and interpersonal skills
- Strong problem-solving skills and the ability to find creative solutions to customer problems
- Ability to multitask and prioritize effectively
- A passion for delivering excellent customer service.

**Requirements**:

- Qualification : Plus two and above
- Experienced/Freshers
- Basic computer knowledge required

Salary best in the industry and attractive incentive packages.

Working time : Mon to Sat 9:30am to 5:30pm

**Job Types**: Full-time, Permanent

Pay: ₹8,000.00 - ₹14,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Internet reimbursement
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Application Deadline: 28/12/2024
Expected Start Date: 31/12/2024

  • Customer Service Associate

    11 hours ago

    Badagara, Kerala, India Nika Online Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Responsibilities:* Manage customer queries via phone and email* Meet KPIs related to call volume, resolution time, and satisfaction scores* Maintain accurate records using CRM softwareAccessible workspaceFlexi workingSales incentivesPerformance bonusLeave encashmentProvident fundMaternity leavesJob/soft skill trainingPrevention of sexual harrassment policy

  • Csa (customer Service Associate)

    1 day ago

    Badagara, KL, IN Nika Online PVT LTD Full time

    We are hiring smart female candidates for the post of customer service associates Responsibilities Building rapport and relationships with customers to foster loyalty and repeat business Building and maintaining profitable relationships with key customers Resolve customer complaints quickly and efficiently Upgrade product knowledge Lead...

  • Customer Care Excecutive

    4 days ago

    Badagara, India CHEMMANUR CREDITS AND INVESTMENTS LTD Full time

    **Customer Care Executive - Duties & Responsibilities** As a **Gold Loan NBFC Customer Care Executive** in a Non-Banking Financial Company (NBFC), your role encompasses a blend of sales, customer service, operational excellence, and regulatory compliance. You will be responsible for achieving product-wise targets and ensuring a smooth customer experience...

  • Customer Care Executive Trainee

    2 weeks ago

    Badagara, Kerala, India Asianet Satellite Communications Ltd Full time

    Handle inbound and outbound calls emails and chat support for broadband customers Address queries regarding new connections billing plan details and service upgrades Guide customers through troubleshooting steps for connectivity or speed issues Log and track service complaints in the CRM system Coordinate with the technical team for service...

  • Relationship Manager

    2 days ago

    Badagara, Kerala, India Nika Online PVT LTD Full time ₹ 84,000 - ₹ 1,80,000 per year

    We are hiring smart female candidates for the post of customer service associates.Responsibilities:Building rapport and relationships with customers to foster loyalty and repeat businessBuilding and maintaining profitable relationships with key customers.Resolve customer complaints quickly and efficiently.Upgrade product knowledge. Lead generation through...