Workforce Staffing Coordinator, WFS

At Amazon, we're working to be the most customer centric company on earth. To get there, we need exceptionally talented, bright and self-driven people. If you would like to help us build the place to find and buy anything online, this is your chance to make history.

Workforce Staffing (WFS), a division of Worldwide Operations People, Product & Tech, manages Amazon's Tier 1 talent (Front-line associates) supply chain. We attract, hire, and onboard the associates who, by fulfilling orders at the frontlines of the company, make Amazon a global leader in delivery and logistics. This encompasses market analytics, candidate attraction and communication, strategic sourcing, staffing execution at scale, and vendor management. These processes enable our business partners to meet customer expectations by matching talent supply with demand.

The Staffing Coordinators play a key role in partnering with our staffing agencies for hiring field associates. This role holders' interface with business, partner teams and staffing agencies to ensure hiring of right talent on time. Staffing Coordinators are responsible for ensuring that our candidates and stakeholders experience the highest level of Customer Obsession. In this high volume hiring space, the role holder will support staffing project initiatives, daily assignments, and general task completion. The responsibilities of the role holders include (but not limited to) demand planning, oversight end-end hiring process, staff agencies readiness and training, onboarding process and orientation. The role holder will be an analytical thinker who can see around corners and demonstrate a passion for process improvement, candidate experience, and onboarding process improvement. We roll up our sleeves, work hard, have fun, and make history

Key job responsibilities

Key responsibilities:

• Utilize relevant channels to source candidates. Manage internal talent pipeline as well as 3P staffing agencies pipeline, ensuring candidates meet hiring bar prior to onboarding.
• Execute and audit New Hiring Events (NHE) based on labor projections to meet the labor order demands and fill on-time.
• Guide staffing vendors & applicants through the hiring process in accordance with Amazon's policies and procedures.
• Support auditing compliances to define staffing processes including quality of new hires/ re-hire/ early attrition & candidate experience.
• Develop & maintain effective communication process to ensure smooth & efficient flow of information amongst the key stakeholders.
• Must be able to travel as needed to conduct events in various locations within your designated Node or assigned geographical area.
• Staffing Coordinators are required to work a flexible schedule.

Basic qualifications:

• Bachelor's degree or equivalent qualification with 2+ years of experience.
• Communication (written & verbal), interpersonal and analytical skills.
• Experience in building and driving talent sourcing initiatives.
• Experience in working autonomously or in a remotely managed environment.

Preferred qualifications:

• Proficiency in MS-Office specially excel is essential (advanced formulas/ pivot reporting & integrating excel with other tools).
• Previous recruitment experience coordinating with agencies and/or direct hire sourcing models in a high-volume environment
• You have the ability to execute a recruiting strategy, including: employer promotion in the marketplace, candidate management, diversity sourcing, and interview process management.

• 1+ years of human resources experience
• Knowledge of Microsoft Office products and applications (especially Excel)

• Knowledge of Microsoft Office including Outlook, Word, and Excel

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.