Workforce Management Analyst

Workforce Management Analyst Workforce Management Location - Remote India Timing - Shift Timings - US Time (9 hours shift between 4:30 OM to 1:30 AM(IST)) A WFM (Workforce Management) supervisor is responsible for overseeing the workforce planning and scheduling within an organization, including tasks like forecasting staffing needs, creating...

Workforce Management Location - Remote India Timing - Shift Timings - US Time 9 hours shift between 4 30 OM to 1 30 AM IST A WFM Workforce Management supervisor is responsible for overseeing the workforce planning and scheduling within an organization including tasks like forecasting staffing needs creating employee schedules monitoring real-time...

Summary A WFM RTA (Workforce Management Real-Time Analyst) is responsible for actively monitoring and managing call volumes, agent availability, and workload distribution in real-time to ensure service level agreements are met. This is achieved primarily by adjustments to schedules and agent assignments as needed throughout the day based on live data;...

We're looking for a strategic and proactive Workforce Manager/Manager RMG to join our growing team. This role is critical in aligning our people, projects, and priorities to ensure efficient resource utilization, optimal team productivity, and long-term business success. Key ResponsibilitiesOwn the end-to-end resource planning, allocation, and forecasting...

Provide daily guidance to internal Client partners in EMEA, NORAM and APAC on external workforce staffing processes - via Slack and ticketing systemsReview SOWs for correct tasks and deliverables. Call , , Required Candidate profile Ensure that workers are correctly classified based on the terms in the SOWResponsible for training new team members on Jira,...

Provide daily guidance to internal Client partners in EMEA, NORAM and APAC on external workforce staffing processes - via Slack and ticketing systemsReview SOWs for correct tasks and deliverables. Call , , Required Candidate profileEnsure that workers are correctly classified based on the terms in the SOW Responsible for training new team members on Jira,...

We are seeking a highly skilled Workforce Compensation Expert with knowledge inFast Formulas to join our esteemed team. As a key member of our consulting division,you will play a pivotal role in implementing and optimizing Fusion WorkforceCompensation solutions for our clients. The ideal candidate will have extensiveexperience in Fusion Workforce...

We have an immediate open position. We are seeking a Contingent Workforce Program Manager. Sharing below job details, please apply if you are interested.Contingent Workforce Program Manager5+ years of experience.Job Location Any Mastek Location.Need Immediate Joiner.Outline of the Role:We are seeking a highly organized and proactive Contingent Workforce...

WFM - Capacity Planning In Workforce Management (WFM), long-term forecasting role focused on new business using stakeholder provided or proxy data to predict staffing needs over extended periods, often considering seasonal trends, market changes, and business strategies. Key responsibilities of a WFM long-term forecasting role: • Analyzing historical...

Role: Business Analyst Exp-8+ yrs Location- Onsite : Chennai Notice period: Immediate Job Description Insurance BA with E2E claims knowledge Drive operational improvements in claims systems by defining business needs and supporting testing efforts. Business and functional requirements documentation Collaboration with test engineers for scenario design Data...