Operation escalation manager

ABOUT TIDEAt Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.Tide is transforming the small business banking market with over 1.6 million members...

Key Responsibilities include:Act as a single point of contact for the customer and provide end-to-end resolutionHandle complaints by identifying customers needs and provide appropriate solutionsand alternatives within defined time framesLiaison with internal stakeholders to decide the best possible and fastest resolution tocustomer queriesBlended Process...

Job Profile:To accomplish the North Region operational activity, and escalate when necessary to Management.To ensure the appropriate staffing in the Operations Team and to drive future-oriented workforce planning, in line with productivity targetsTo effectively manage and be overall accountable for the performance of the operations teams.To ensure the...

Job Description Atlys' mission is to enable every person on earth to travel freely.At Atlys, we believe that the path to creating a more open world is by making it efficient to travel. Travelers cite visas as the most frustrating pain point, and we're starting by automating that completely. We're looking for talented people who are interested in building the...

Qualifications:BS/MS degree in Computer Science, Engineer, or a related degree3-5+ years working in a technical leadership/managerial role with IT OperationsHighly organized and have clear, concise communication skills.Ability to function in a Global organization with a flexible and dynamic team environment.Experience working on capturing operational metrics...

Location: DelhiCompany: Saiman Healthcare Pvt. Ltd.Industry: ICU Care at HomeKey Responsibilities:Oversee and manage daily operational activities of home healthcare services.Coordinate with doctors, nurses, and support staff to ensure seamless patient care delivery.Monitor resource allocation, logistics, and patient onboarding processes.Manage staff...

Site Operations & TroubleshootingRegularly visit client sites in Delhi NCR, Punjab, and Chandigarh .Handle issues related to manpower attendance, overtime, uniforms, shoes, safety compliance, and audits .Escalate only critical matters to the Director — otherwise close issues independently .Maintain an audit checklist and send weekly...

Key Responsibilities1. Operational ManagementSupervise daily operations to ensure smooth workflow and timely completion of tasks.Implement and improve operational systems, processes, and best practices.Monitor key performance indicators (KPIs) and operational metrics for performance optimization.Ensure compliance with company policies, regulatory...

JOB REQUIREMENT POST – SKY Z TRAVEL SOLUTION Company:SKY Z Travel Solution Pvt. Ltd. Location:Dwarka, New Delhi Department:Billing & Operations Experience:1–3 Years (Employee Transport / Travel Industry preferred) Joining:Immediate Hiring: Billing Executive Key Responsibilities:Daily cab duty slips & MIS verificationVendor billing preparationClient...

Job Title:Manager – HR OperationsDepartment: HR Operations / Payroll & Compliance ServicesReporting To: Head – HR Operations / Director – HR & ComplianceLocation: Janakpuri, New DelhiPosition Overview:The Manager – HR Operations will be responsible for leading and managing the end-to-end HR operations and payroll delivery process for multiple client...