Operations Manager

2 weeks ago


Delhi, Delhi, India atms Full time ₹ 3,00,000 - ₹ 4,20,000 per year

Site Operations & Troubleshooting

  • Regularly visit client sites in
    Delhi NCR, Punjab, and Chandigarh
    .
  • Handle issues related to
    manpower attendance, overtime, uniforms, shoes, safety compliance, and audits
    .
  • Escalate only critical matters to the Director — otherwise
    close issues independently
    .
  • Maintain an
    audit checklist
    and send weekly reports.

Manpower & Employee Handling

  • Ensure workers report on time and follow discipline at sites.
  • Deal firmly with
    headstrong employees
    or repeated absentees.
  • Coordinate with the
    deployment team
    for replacements or new hiring when needed.

Client Coordination

  • Act as the
    first point of contact
    for operational issues with clients like Godrej, Delhivery, etc.
  • Provide timely updates to clients and maintain good working relationships.
  • Support in
    client audits
    and ensure compliance documents are ready.

Finance & Payment Follow-ups

  • Update and monitor
    bank statements, outstanding, and collections
    .
  • Follow up with clients' accounts teams for pending payments.
  • Coordinate with internal
    accounts/finance team
    for invoicing and reconciliation.

.
Business Development Support

  • Assist Director in
    new business meetings
    and presentations.
  • Identify leads or opportunities during site visits and client discussions.
  • Maintain a basic
    pipeline tracker
    of leads and follow-ups.

Requirements

  • 4–7 years' experience in
    operations support / manpower outsourcing / facility management / sales admin / site coordination
    .
  • Strong communication skills in
    Hindi & English
    (Punjabi a plus).
  • Ability to
    handle manpower firmly
    and deal with client escalations professionally.
  • Comfortable with frequent travel (Delhi NCR + Punjab/Chandigarh).
  • Working knowledge of
    basic accounts follow-up
    (payments, outstanding, reconciliation).
  • Computer literate (Excel, email, reporting).

Compensation

  • ₹25,000 – ₹35,000/month
    (depending on experience).

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