Operations Manager

17 hours ago

Delhi, Delhi, India Floor & Furnishings Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Company Description

F&F - Floor and Furnishings is a leading home fashion brand in India, renowned for its high-quality and stylish textile collections. With a strong presence through COCO Stores, franchise showrooms, and a growing distribution network, F&F offers fabrics for curtains, upholstery, wallpapers, rugs, carpets, and other home accessories. Established in 1984, F&F combines inspiration from international trends, Indian heritage, and innovative design to deliver premium home decor solutions. The company operates an in-house design studio to create coordinated interior schemes that blend modern and traditional influences. F&F also represents top international designer brands, including Designers Guild, Harlequin, and Zimmer + Rohde, bringing exclusive collections to the Indian market.

Role Description

This is a full-time, on-site role for an Operations Manager located in New Delhi. The Operations Manager will oversee daily operational activities, including managing inventory and supply chain processes, supervising staff to ensure smooth workflow, and analyzing key business metrics to optimize performance. This role also involves coordinating with vendors, ensuring compliance with company policies, and driving initiatives to improve operational efficiency and customer satisfaction. The Operations Manager will play a key role in ensuring alignment between organizational goals and day-to-day processes in a dynamic retail and distribution environment.

Qualifications

  • Operational Management: Strong understanding of supply chain, inventory control, and process efficiency.
  • Leadership and Supervision: Ability to lead, train, and manage teams in a results-driven environment.
  • Analytical Skills: Proficiency in data interpretation, problem-solving, and decision-making based on KPIs and metrics.
  • Vendor Coordination: Experience in managing relationships with suppliers and ensuring timely procurement and delivery.
  • Communication and Interpersonal Skills: Strong written and verbal communication, and ability to coordinate across departments effectively.
  • Proficiency in Tools: Familiarity with ERP systems, MS Excel, or other inventory management tools.
  • Bachelor's degree in Business Administration, Operations Management, or related field; advanced certifications in a related area are a plus.
  • Experience in the home decor or retail industry is advantageous but not mandatory.

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