Operations Manager

Role Overview
We are looking for a
hands-on Operations Manager
who can manage end-to-end manpower operations, ensure seamless deployments, and get work done through teams effectively.

The ideal candidate will be strong in coordination, client communication, and on-ground execution — especially in managing
forklift operators, drivers, and other blue-collar staff
.

Key Responsibilities

• Oversee
  end-to-end site operations
  — from manpower planning and deployment to daily issue resolution.
• Supervise and guide field coordinators / site supervisors to ensure timely attendance, shift coverage, and client satisfaction.
• Get work done through people:
  drive accountability, discipline, and performance within teams.
• Handle
  recruitment and onboarding
  of blue-collar manpower (forklift operators, drivers, loaders, helpers, etc.).
• Ensure
  PF/ESI and statutory compliance
  for all deployed staff.
• Maintain regular communication with clients via email and calls; promptly address operational concerns and service quality.
• Track site performance through reports, attendance sheets, and manpower utilization MIS.
• Visit client locations periodically to review workforce, discipline, and documentation.

Requirements

• Graduate with
  4–8 years of experience
  in operations, manpower supply, or facility management.
• Proven ability to
  lead teams and get execution done through people
  .
• Working knowledge of
  PF/ESI, onboarding, and blue-collar workforce compliance.
• Excellent communication and follow-up skills (both written and verbal).
• Willing to travel
  to multiple client sites across Delhi-NCR.
• Strong problem-solving mindset and ability to handle field challenges independently.

Preferred Background

• Experience managing manpower for logistics, warehouses, or manufacturing clients.
• Exposure to forklift operator or driver deployments will be a strong plus.

Would you like me to make a
one-paragraph condensed version
of this (around 5–6 lines) suitable for LinkedIn or Naukri postings?

You said:

I want this person to fill in my operational roles for smg/ chandigarh/ or anywhere I need to be.

ChatGPT said:

Got it — you're looking for someone who can act as your
operational right hand
, capable of stepping into your shoes and managing sites (like SMG, Chandigarh, or anywhere required) independently.

Here's a refined
Job Description
written with that intent — focused on autonomy, reliability, and leadership:

Job Title:
Operations Manager – Manpower Deployment (Delhi / NCR)
Location:
Delhi (with travel to Chandigarh, SMG, and other client sites as required)
Role Overview
We are seeking a
proactive and dependable Operations Manager
who can independently manage end-to-end manpower operations across multiple client locations.

The ideal candidate will serve as an
extension of senior management
, ensuring operational smoothness at sites like SMG, Chandigarh, and other regions — taking complete ownership of deployment, compliance, and client coordination.

Key Responsibilities

• Manage
  end-to-end manpower operations
  including recruitment, onboarding, deployment, attendance, and site discipline.
• Act as the on-ground lead for
  sites across Delhi-NCR, Chandigarh, or other regions
  , ensuring smooth day-to-day functioning.
• Take ownership of
  forklift operator and driver deployments
  , ensuring timely mobilization and replacement when required.
• Get work done from teams
  — supervise coordinators, field staff, and supervisors to ensure productivity and accountability.
• Liaise directly with
  clients for site operations
  , handle escalations, and maintain excellent communication over email and phone.
• Ensure
  PF/ESI and statutory compliance
  for all deployed manpower.
• Regularly review site performance and submit reports / MIS to management.
• Travel as needed to handle new client setups, audits, and workforce issues.

Requirements

• Graduate with
  4–8 years of hands-on experience
  in manpower operations or facility management.
• Strong leadership and follow-up skills — able to
  take ownership and deliver results without daily supervision.
• Good understanding of
  blue-collar workforce management
  , especially forklift operators and drivers.
• Proficient in
  Excel, reporting, and email communication
  .
• Willing to travel frequently
  (Delhi, NCR, Chandigarh, and other regions).
• Working knowledge of
  PF/ESI, labour compliance, and statutory documentation
  .

Preferred Background

• Experience with logistics, warehouse, or industrial clients.
• Exposure to handling clients like
  Godrej, Delhivery, or SMG
  preferred.
• Someone who thrives on accountability, ownership, and operational discipline.

Salary Range per month depending on experience - Kindly apply only if you fit in this salary bracket.