Relationship Manager
2 days ago
Relationship Manager
Qualification: Any Graduation
Location : Noida 132 and Gurugram
Job Summary:
The ideal candidate will be the point of contact for customers. This candidate will keep schedules, provide feedback, documentation and information in order to facilitate team activity. They will also work closely with sales teams to maximize performance.
Key Responsibilities
Coordinate sales teams
Assure the quality of sales-related equipment and update if necessary
Monitor the team's progress, identify shortcomings, and propose improvements
To consolidate reports of day-to-day sales activities of the respective zone
Organized and possess a high level of administration ability to effectively manage paperwork
Coordinating with customers for pre- and post-dispatch formalities
Follow-up for payment as per agreed terms
Utilize company resources to develop a filing system that keeps all active sales files available
digitally and in hard copy form.
To meet customers after the finalization of order and discuss all terms & conditions in front of
sales person so that no confusion will be there at the time of final payment collection
Develops strong customer relationship through appropriate client communication and the use
of Professional, Courteous and Ethical Interpersonal Interaction
Ability to do multitask
Skills-
Well-organized with an aptitude in problem-solving
Exceptional communication, negotiation, and problem-solving capabilities
Proficiency in customer relationship management (CRM) tools
Analytical skills to interpret data and make informed decisions.
Ability to work under pressure and maintain a customer-first attitude.
Key Competencies:
Customer Focus: A deep understanding of customer needs and expectations.
Empathy: The ability to handle sensitive situations with care and professionalism.
Accountability: A results-oriented approach to meet organisational goals.
Adaptability: Flexibility to handle dynamic situations and client expectations.
Benefits:
Competitive salary package up to 6.50 LPA.
Health insurance and other benefits.
Opportunities for professional growth and development.
Collaborative and dynamic work environment.
For any further concerns, feel free to contact us.
Ritika Saraswat
HR
Job Type: Full-time
Benefits:
- Cell phone reimbursement
Work Location: In person
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