Assistant Operations Executive

1 week ago

Dadar Mumbai Maharashtra, India Cubix Digital Solutions Full time

Job Title: Operations Executive

Location: Dadar, Mumbai

Company: Cubix Digital Solutions

About the Company:

Cubix Digital Solutions is a fast-growing back-office and operations partner for Apex Jewellers Limited, a UK- and Ireland-based jewellery group that operates three leading retail brands – Diamond Heaven, Shining Diamonds, and Diamond Quarter – with 15 retail stores, 3 websites, and a total team of over 100 professionals across the UK, Ireland, and India.

With offices in Mumbai and Hyderabad, Cubix supports end-to-end operations including order management, supplier coordination, logistics, and customer support for Apex Jewellers.

Position Overview:

We are looking for a driven and detail-oriented Operations Executive to join our Mumbai team. This is a hands-on, multi-functional role that supports our UK & Ireland teams by managing jewellery orders, coordinating with suppliers, and ensuring smooth daily operations from our India office.

Key Responsibilities:

  • Handle and process jewellery orders placed by the UK & Ireland teams
  • Assign orders to suppliers and follow up regularly for production and delivery timelines
  • Liaise with suppliers for updates, clarifications, and issue resolution
  • Coordinate with sales team members to gather missing order details and provide status updates
  • Print jewellery certificates and prepare necessary export documentation
  • Maintain internal systems and dashboards for accurate order tracking
  • Support export and logistics coordination
  • Contribute to process improvement and team efficiency initiatives
  • Take ownership of daily tasks and collaborate closely with team members in India and overseas
  • Handle additional administrative or operational tasks as required

Requirements:

  • Strong communication skills in English (written and verbal)
  • Good computer proficiency, including Excel and document handling
  • Experience with ERP systems or order management software is a plus
  • Prior experience in operations, supply chain, or administrative roles preferred
  • Well-organized, proactive, and capable of managing multiple tasks simultaneously
  • Jewellery industry experience is an added advantage but not mandatory

Work Schedule:

  • Monday to Friday: 12:00 PM to 8:30 PM (on-site at Dadar office)
  • Saturday: Work from home

Job Type: Full-time

Pay: ₹40, ₹60,000.00 per month

Benefits:

  • Paid sick time
  • Paid time off
  • Provident Fund
  • Work from home

Work Location: In person

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