Client Servicing Executive
7 days ago
Job Title:
Client Servicing Executive – Digital Marketing
Location:
Indore
Experience:
1–3 years
Industry:
Advertising / Digital Marketing
Key Responsibilities:
- Act as the main point of contact between the agency and clients for digital marketing projects.
- Understand client needs, objectives, and brand strategy to develop effective digital marketing solutions.
- Coordinate with internal teams (creative, strategy, media, content) to ensure timely delivery of campaigns.
- Prepare and present campaign plans, performance reports, and recommendations to clients.
- Monitor and manage campaign performance across platforms like Google Ads, Meta (Facebook/Instagram), LinkedIn, etc.
- Conduct regular check-ins with clients to maintain strong relationships and identify new business opportunities.
- Ensure client satisfaction and retention through proactive communication and problem-solving.
Key Skills Required:
- Strong communication and interpersonal skills
- Excellent client handling and relationship-building skills
- Understanding of digital marketing platforms and tools (SEO, SEM, SMM, Analytics, etc.)
- Ability to manage multiple projects and deadlines
- Proficiency in MS Office, Google Workspace, and reporting dashboards
- Problem-solving attitude and team coordination
Qualifications:
- Graduate in Marketing, Mass Communication, or a related field
- Prior experience in a digital or advertising agency is
mandatory - Agency background preferred (freelancing experience not considered for this role)
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