Client Servicing Executive

7 days ago

Indore, Madhya Pradesh, India MADAAN EXPORTS Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Job Title:
 Client Servicing Executive – Digital Marketing

Location:
 Indore

Experience:
 1–3 years

Industry:
 Advertising / Digital Marketing

Key Responsibilities:

  • Act as the main point of contact between the agency and clients for digital marketing projects.
  • Understand client needs, objectives, and brand strategy to develop effective digital marketing solutions.
  • Coordinate with internal teams (creative, strategy, media, content) to ensure timely delivery of campaigns.
  • Prepare and present campaign plans, performance reports, and recommendations to clients.
  • Monitor and manage campaign performance across platforms like Google Ads, Meta (Facebook/Instagram), LinkedIn, etc.
  • Conduct regular check-ins with clients to maintain strong relationships and identify new business opportunities.
  • Ensure client satisfaction and retention through proactive communication and problem-solving.

Key Skills Required:

  • Strong communication and interpersonal skills
  • Excellent client handling and relationship-building skills
  • Understanding of digital marketing platforms and tools (SEO, SEM, SMM, Analytics, etc.)
  • Ability to manage multiple projects and deadlines
  • Proficiency in MS Office, Google Workspace, and reporting dashboards
  • Problem-solving attitude and team coordination

Qualifications:

  • Graduate in Marketing, Mass Communication, or a related field
  • Prior experience in a digital or advertising agency is
    mandatory
  • Agency background preferred (freelancing experience not considered for this role)

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