WFM Genesys Developer

Responsibilities :- Client Stakeholder Management : Serve as the primary technical point of contact for clients, effectively managing relationships and expectations through strong communication and interpersonal skills.- Discovery & Analysis : Lead and facilitate discovery workshops to gather, analyze, and document project requirements. Conduct thorough...

Job DescriptionThe Genesis Development Leader/AVP will be responsible for developing use cases on Genesis and other advanced features of the system.Key ResponsibilitiesDeveloping use cases on Genesis and other advanced features of the system.Implementing Genesis and ensuring its seamless integration with other systems.Working on solutioning and...

Genesys Cloud DeveloperThis is a high-level position that involves technical point of contact for clients, effectively managing relationships and expectations through strong communication and interpersonal skills.Job Responsibilities Client Stakeholder Management : Serve as primary technical point of contact for clients, effectively managing relationships...

Exp: 5+ yearsJob Location: Chennai / BangaloeWorking from Office is mandatory.Key Skills/Traits To AssociateiWD experience is mandatory .Genesys PureEngage Platform Knowledge:Possessing a comprehensive understanding of the Genesys PureEngage platform architecture, including its various components, functionalities, and capabilities. This encompasses...

Exp : 10yrs to 15yrsJob Title: Genesys Contact Center Engineer Position Overview: The Genesys Cloud Contact Center Engineer will be responsible for the design, implementation, and maintenance of the Genesys Cloud Contact Center platform. The ideal candidate will have extensive experience with Genesys solutions and a strong understanding of contact center...

Job Title : Genesys Cloud CX Test EngineerLocation : BangaloreExperience Required : 3 - 6 YearsJob Summary :We are seeking a Genesys Cloud CX Test Engineer to validate voice applications, IVR flows, bots, and integrations within our contact center ecosystem.The ideal candidate will have a strong background in QA methodologies, experience with Genesys Cloud...

Job DescriptionWho We Are:Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, Saks OFF 5TH, Last Call and Horchow. Its retail portfolio includes 70 full-line luxury locations, additional off-price locations and five distinct e-commerce experiences. With talented colleagues...

Our organization seeks a highly skilled professional to fill the position of Application Lead.Key Responsibilities:Develop and implement Genesys Cloud CX solutionsLead end-to-end architecture and solution design for Genesys Cloud deploymentsTranslate business and functional requirements into scalable and maintainable technical solutionsAlign platform designs...

Job Title: Junior Workforce Management (WFM) AnalystJob Type: Full-timeAbout the Role:We are seeking a detail-oriented Junior Workforce Management (WFM) Analyst to join our team. The ideal candidate will assist in various WFM tasks, including MIS reporting, process documentation, flow diagram creation, headcount report maintenance, and skill updates. This...

Dear Candidate,We have a Job Opening for Specialist Software Engineer Genesys in Banking Based Product Company at Bangalore.Requirement Details:Location: BangaloreDesignation: Specialist Software Engineer - GenesysExperience: 3.5 to 7 YearsAll version related Genesis ENGAGE are fineExpected Notice Period: Immediate to 30 daysResponsibilities:To develop...