We Are Hiring B2B Sales Support Executive – Portals

23 hours ago

Surat, Gujarat, India Mspire Ventures Full time ₹ 2,00,000 - ₹ 6,00,000 per year


Job Description:

We Are Hiring B2B Sales Support Executive – Portals & Listings In A Surat.

Job Title:

B2B Portal Executive / Online Marketplace Coordinator

 
Key Responsibilities (KRAs):

  2. Portal Management:
    Maintain and update company profiles on B2B platforms (IndiaMART, GEM, etc.) with accurate product information and compelling visuals.

  3. Inquiry Handling:
    Respond promptly to inquiries, qualify leads based on potential, and escalate them to the appropriate sales or management team.

  4. Lead Follow-up & Nurturing:
    Monitor and track leads from online portals; ensure timely follow-ups and maintain conversion records.

  5. Content Optimization:
    Collaborate with internal teams to keep product listings updated—descriptions, pricing, images, certificates, etc.—to ensure maximum visibility.

  6. Campaign Management:
    Coordinate with platform account managers to plan and execute paid promotions, banner ads, and visibility boosters.

  7. Reporting & Analytics:
    Prepare weekly and monthly performance reports highlighting key metrics such as inquiry count, response time, and conversion ratios.

  8. Platform Communication:
    Act as the liaison between the company and B2B platforms, resolving issues and exploring opportunities for better exposure.

  9. Competitor Analysis:
    Regularly monitor competitor listings and implement improvements to stay competitive in the marketplace.

  10. Internal Coordination:
    Work closely with the sales, marketing, and design teams to ensure seamless content updates and promotional planning.

  11. Customer Database Maintenance:
    Maintain and update a structured lead database, ensuring that all customer interactions and outcomes are properly logged and tracked.

Qualifications:

  • Bachelor's degree in Business, Marketing, or a related field

  • 1–3 years of experience in B2B portal management (IndiaMART, GEM, etc.)

  • Proficient in MS Excel and online portal dashboards

  • Strong communication, analytical, and follow-up skills

  • Detail-oriented with a proactive attitude


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