Relationship Manager
1 hour ago
WE NEED RM FROM HOSPITALITY & BFSI INDUSTRY, THE MOST PRESENTABLE & ARTICULATE INDIVIDUAL (REQ- 4 to 5)
Plz find the KRA & KPI written below to better understand the Roles and Responsibilities as a
RM:-
A Relationship Manager is responsible for building and maintaining relationships with clients. Their
role involves understanding the client's needs and goals, providing personalized service, and acting
as a liaison between the client and the organization. They are also responsible for identifying
potential new clients and developing strategies to attract them. Additionally, relationship managers
must stay up-to-date with industry trends and regulations to ensure that they are providing the best
possible service to their clients.
The Key Result Areas (KRAs) for a Relationship Manager :-
1. Client Acquisition: This involves identifying potential clients and developing strategies to attract them
to the organization.
2. Client Retention: This involves building and maintaining strong relationships with existing clients to
ensure their continued business.
3. Revenue Generation: Relationship Managers are responsible for meeting revenue targets through
cross-selling and upselling of products and services to clients.
4. Risk Management: Relationship Managers must assess and manage risks associated with their
clients and ensure that all regulatory requirements are met.
5. Team Management: Relationship Managers may be responsible for managing a team of junior
relationship managers and providing guidance and support as needed.
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