Customer Service Representative

2 weeks ago

Delhi, Delhi, India Ecoste Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Hiring: Customer Relation Executive

Location:
 Shalimar Bagh, Delhi

Open Positions:
 2

Experience:
 02 years

Employment Type:
 Full-time | 
Hybrid
 (3 days office + 3 days WFH)

Role Overview

Are you enthusiastic, confident, and passionate about connecting with people?

We are looking for 
Customer Relation Executives
to join our growing sales team at 
Ecoste
. In this role, you will reach out to potential customers, explain our products, and help generate new business opportunities while building lasting relationships.

Key Responsibilities

  1. Make outbound calls to potential customers across India.
  2. Introduce and promote 
    Ecoste products and services
     effectively.
  3. Understand customer needs, schedule appointments, and manage follow-ups.
  4. Maintain accurate call logs and update CRM/lead management systems.
  5. Handle queries in a 
    polite, professional, and solution-oriented
     manner.

Required Skills

  • Excellent communication skills with a 
    neutral accent
     (Hindi & English mandatory; regional languages a plus).
  • Basic understanding of 
    sales and customer service handling
    .
  • Resilience to handle rejection and maintain a motivated, positive approach.
  • Familiarity with 
    CRM tools
     (preferred, but training will be provided).

Qualifications

  • Minimum 
    12th pass
    ; Graduate preferred.
  • Prior experience in 
    telecalling, telesales, or BPO
     is an advantage but not mandatory.

What We Offer

Fixed Salary + 
Attractive Performance Incentives

Comprehensive training and supportive work culture

Hybrid work model for better work-life balance

Clear career growth opportunities within a fast-growing organization

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