Manager (Partnerships and Customer Success) - APAC

2 days ago

Gurgaon, Haryana, India Imprint Engine Full time US$ 80,000 - US$ 1,20,000 per year

About Us:

At Imprint Engine, we're more than a company; we're a creative partner dedicated to elevating companies' brands through engaging brand experiences (apparel, merch, print & more). Our commitment to innovation, quality, and speed sets us apart in the industry. We thrive on challenges, transforming "impossible" into "I'm possible" with every project we tackle. Our clients, ranging from local gems to global powerhouses, depend on us to elevate their brands with our unique blend of creativity, precision, and efficiency.

Role description:

We are seeking a dynamic  individual  to join our expanding team. In this pivotal role, you will master our innovative, proprietary processes while onboarding new clients in the region and cultivating long-term relationships with existing valued clients. As a key liaison between clients, vendors, and internal teams, you'll ensure timely and successful project delivery through effective communication and coordination. Your ability to nurture client relationships will be crucial in driving company revenue growth. This position offers an exciting opportunity to make a significant impact to our company's success in the APAC region, in  a fast-paced, collaborative environment.

Some of your responsibilities will include:

  • Onboard new Enterprise clients/logos to help the company expand in the APAC region.
  • Drive company revenue growth through nurturing existing client relationships and identifying upselling opportunities
  • Work with the Director of the APAC region to help mentor and motivate a team of strategic partners to ensure timely delivery and execution
  • Direct all aspects of client business from strategy through execution with attention to quality and detail and the foresight to identify (and circumvent) potential challenges;

make management aware of challenges preventing the retention and/or growth of program clients
- Drive client sales, client outcomes and client experience
- Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores
- Reduce churn and drive new internal business growth
- Actively nurture new and existing client relationships and help communicate client needs to internal team members
- Collaborate with cross-functional teams to suggest product or program improvements responsive to client feedback and industry trends
- Deeply understand and influence brand insights, client segmentation and target needs to assist in the development of thoughtful and strategic plans and executions
- Develop strong professional relationships with clients and deliver effective meetings and presentations with poise and confidence

Desired skills and qualifications:

  • MBA/College degree
  • 5+ years of sales experience onboarding new enterprise accounts to businesses
  • Proven ability to hit revenue targets
  • Attention to detail
  • Customer centric approach, to deliver a truly seamless experience to clients
  • Experience being the main point of contact for clients and ensuring execution through strategic partners in the region
  • Ability to thrive in a fast-paced, high-growth technical sales environment
  • Strong teamwork mentality
  • Excellent communication skills (capable of interacting with International and Domestic teams)

  • Regional HSE Manager APAC

    7 days ago

    Gurgaon, Haryana, India Hitachi Full time US$ 9,00,000 - US$ 12,00,000 per year

    Location:Gurgaon, Haryana, IndiaJob ID: R0105063Date Posted: Company Name:HITACHI ENERGY INDIA LIMITEDProfession (Job Category):Legal, Compliance & AuditJob Schedule: Full timeRemote:NoJob Description:The OpportunityHitachi Energy are committed to powering the world's energy system to be more sustainable, secure, resilient, and affordable, making...

  • Manager - Customer Success

    4 weeks ago

    Gurgaon, Haryana, India Omniful Full time

    About Omniful: Omniful gives businesses one place to run everything operations and supply chain. It brings together all of the operating systems that are normally scattered across a company, like Order Management, Shipping Gateway, Warehouse Management, Transportation Management, Supply Chain, Point of Sale and more. For the first time ever, you can manage...

  • APAC Business Development Assistant

    5 days ago

    Gurgaon, Haryana, India beBeeBusiness Full time ₹ 10,91,137 - ₹ 22,47,554

    This role is part of a team that supports the distribution business in APAC for Columbia Threadneedle Investments. The candidate will work closely with APAC teams to achieve key objectives.The successful applicant will play a crucial role in supporting sales teams, providing market intelligence and competitive analysis reports, and facilitating access to...

  • Customer Success Manager

    16 hours ago

    Gurgaon, Haryana, India beBeeSuccess Full time ₹ 1,80,00,000 - ₹ 2,40,00,000

    Customer Success RoleWe are seeking a highly motivated and experienced Customer Success professional to lead our customer success function in Gurugram.The ideal candidate will be responsible for managing the customer success function, working closely with sales and technical teams to manage expectations and align customer needs with implemented solutions.Key...

  • Customer Success Manager

    1 hour ago

    Gurgaon, Haryana, India Eshopbox Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Customer Success Manager, located in Pune. The Customer Success Manager will be responsible for ensuring customer satisfaction and retention by building strong relationships with clients. They will analyze customer data to provide insights and solutions to improve the customer experience. Daily tasks...

  • Sales & Partnership Manager

    4 days ago

    Gurgaon, Haryana, India MGrow Full time

    Job DescriptionAbout UsVehicleCare is a one-stop platform for all car maintenance needsregular servicing, repairs, dent & paint, roadside assistance, and insurance claims. We connect car owners with trusted workshops, ensure transparent pricing, genuine spare parts, and expert service with doorstep pickup & drop. Our focus is on quality, timely delivery, and...

  • Manager - Customer Experience - APAC

    5 days ago

    Gurgaon, Haryana, India Payoneer Full time

    About Payoneer:Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the worlds underserved businesses to a rising global economy.Were a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and...

  • Customer Success Manager

    2 days ago

    Gurgaon, Haryana, India Unolo Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    About CompanyUnolo is a fast-growing B2B SaaS company focused on providing innovative field force management solutions to companies and their field executives. With an impressive client roster including industry leaders such as Uber, Adani, Hero, Amul, Reliance, Intel, and NoBroker, we are dedicated to delivering cohesive and efficient work experiences. As a...

  • Customer Success Manager

    2 days ago

    Gurgaon, Haryana, India AiSensy Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    About AiSensyAiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Adani, Delhi Transport Corporation, Yakult, Godrej, Aditya Birla Hindalco., Wipro, Asian Paints, India Today Group Skullcandy, Vivo, Physicswallah, Cosco grow their revenues via WhatsApp.Enabling 100,000+ Businesses with WhatsApp Engagement & Marketing400Crores +...

  • Sales & Partnership Manager

    2 days ago

    Gurgaon, Haryana, India MGrow Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    About UsVehicleCare is a one-stop platform for all car maintenance needs—regular servicing, repairs, dent & paint, roadside assistance, and insurance claims. We connect car owners with trusted workshops, ensure transparent pricing, genuine spare parts, and expert service with doorstep pickup & drop. Our focus is on quality, timely delivery, and customer...