Customer Service Officer

Job Title:Customs Clearance Customer Service ExecutiveLocation:MumbaiExperience:2– 5 yearsSalary:2.5 – 4.20 LPA (based on experience)Job Summary:We are hiring a proactive and detail-oriented Customs Clearance Customer Service Executive to join our team in Mumbai. The candidate will assist clients with customs clearance procedures, ensure documentation is...

Handling of Key Account business of Ocean Exports by sea, which includes entire coordination with both shipper, consignee, Carrier, Freight Forwarders, Transporters, CHA for CFS and Factory Stuffing of containers / LCL cargo. Co-Ordination with Overseas Office for Nomination Shipment & Handling Nomination Shipment. Responsible for managing and reviewing...

Job Summary:We are looking for a dedicated Customer Support agents to join our team to handle customer escalations within 24 hours of receiving a complaint. The role requires excellent communication, a strong understanding of escalation processes, and the ability to manage multiple tasks, including resolving customer issues, maintaining escalation trackers,...

About Headphone Zone:We don't run Headphone Zone like a company. We run it like a community — of people who care deeply about helping others rediscover music. We're proud to be a 100% independent, Indian-owned business, committed to bringing the world's finest headphones and audio gear to discerning listeners across the country.We choose to be the best,...

Key Responsibilities:Customer Contact: Proactively call customers to verify delivery details and resolve nondelivery issues. Issue Resolution: Identify the root cause of delivery failures and work with logistics partners to resolve them promptly.Documentation: Maintain accurate records of customer interactions, delivery issues, and resolutions. Feedback...

Key Responsibilities:Handle incoming reservation requests via phone and emails.Share B2B & B2C rates with travel agents and ensure all necessary details are provided to deliver excellent service to guests.Provide information on availability, pricing, and services to clients or guests.Process bookings accurately in the reservation system.Maintain up-to-date...

Category: Customer ServiceLocation: Mumbai-AndheriDescription: We're looking for Marathi-speaking Customer Service Executives for our Andheri branch. Requirements:1) 12th Pass & above.2) Day Shift.3) Basic Computer Knowledge.

Customer Support & Service Coordinator (Female Candidates Can Apply)Key Responsibilities:Answer incoming phone calls and log service complaints.Assign service calls to field/service engineers and update status in the system.Forward customer issues to the right department and generate support tickets.Follow up with customers for pending payments.Maintain...

About Headphone ZoneWe don't run Headphone Zone like a company. We run it like a community — of people who care deeply about helping others rediscover music. We're proud to be a 100% independent, Indian-owned business, committed to bringing the world's finest headphones and audio gear to discerning listeners across the country.We choose to be the best, not...

Job Title: Customer Support Executive (E-commerce – Jewellery Industry)Experience Required: 2+ Years (Mail & Chat Support)Location: Andheri east Seepz, MumbaiJob Description:We are seeking a dedicated and customer-focused Customer Support Executive with prior experience in e-commerce, preferably in the jewellery industry. The role involves handling...