quality manager

7 days ago


Kottayam, Kerala, India AVG MOTORS LTD Full time ₹ 1,800 - ₹ 66,262 per year

Minimum 8 years.Age: 35 to 50 years.Minimum graduate, PG or MBA preferred.

  1. Ensuring that 100% inquiries from all sources are captured, distributed to teams and are followed up.

  2. Ensuring that 100% customer queries are responded.

  3. Responsible for IT systems & MIS.

  4. Ensuring implementation of SOS & quality of sales aspects in showroom.

  5. Handling of customer utilities & conveniences including processes of Floor Management, Valet, Pantry and Car delivery.

  6. Capturing of customer complaints, response within 1 hour and resolution within 24 hours through RMs.

Job Types: Full-time, Permanent

Pay: ₹18, ₹66,462.88 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Internet reimbursement
  • Provident Fund

Work Location: In person



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