Manager - Presales/Inside Sales (Auto Insurance)

3 days ago

Gurgaon, Haryana, India ACKO Full time ₹ 12,00,000 - ₹ 36,00,000 per year

About Job

We are looking for a proactive and results-driven Manager to lead our Presales/Inside Sales which is an Outbound Sales operations, focusing on delivering exceptional customer experiences and driving business growth. This role also involves managing relationships with key vendors to ensure seamless service delivery and operational efficiency. The ideal candidate will possess a strong customer-centric mindset, excellent leadership skills, and proven experience in a contact centre environment.

Skills & Qualification

  • Bachelor's degree in Business, Marketing, or related field; MBA preferred.

  • Proven experience (5+ years) managing PreSales or Sales Support teams in a contact centre environment.

  • Strong customer-centric approach with excellent communication and interpersonal skills.

  • Ability to analyze customer needs and translate them into effective PreSales solutions.

  • Experience in CRM tools and contact centre technology.

  • Leadership skills with the ability to motivate and develop a high-performing team.

  • Data-driven mindset with the ability to interpret metrics and drive improvements.

Roles and Responsibilities

  • Lead, mentor, and manage the PreSales Contact Centre team to achieve business goals and deliver exceptional customer experiences.

  • Analyze customer requirements and provide tailored product/service solutions during the PreSales process.

  • Monitor and report on PreSales KPIs, including APR , conversion rates, and customer satisfaction and adherence metrics.

  • Continuously identify process improvements and training needs to enhance team performance and customer satisfaction.

  • Foster a customer-first culture within the team, ensuring all interactions are empathetic, professional, and solution-oriented.

  • Manage vendor relationships related to telephony, CRM, or outsourced PreSales support to ensure quality, compliance, and performance standards are met.

  • Inside Sales Manager

    2 weeks ago

    Gurgaon, Haryana, India Acko Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job DescriptionWe are seeking an experienced Inside Sales Manager/Presales Manager to join our Auto Insurance business. The ideal candidate will play a pivotal role in supporting sales efforts by driving sales operations, collaborating with cross-functional teams, and delivering innovative solutions to potential clients. This role involves managing the...

  • Inside Sales Specialist

    1 week ago

    Gurgaon, Haryana, India 4e71b823-0fdb-4930-bfe8-bb3c089ba4b6 Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Role & responsibilitiesWe are looking to hire a Presales Specialist who can go beyond traditional bid support. This person will be responsible for gathering requirements, conducting research, profiling target accounts, and initiating meaningful conversations with prospects. Once initial interest is generated, the opportunity will be handed over to the SME...

  • Presales Specialist

    3 days ago

    Gurgaon, Haryana, India NLB Services Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    We are looking to hire a Presales Specialist who can go beyond traditional bid support. Thisperson will be responsible for gathering requirements, conducting research, profiling targetaccounts, and initiating meaningful conversations with prospects. Once initial interest isgenerated, the opportunity will be handed over to the SME team for solutioning and...

  • Inside Sales Manager

    1 week ago

    Gurgaon, Haryana, India 2070Health Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job Title: Inside Sales Manager – Oncology (Patient Counsellor)Location: Gurgaon Department: Sales & Patient Counselling Reports To: Inside Sales Head / Business HeadRole Summary:We are seeking passionate and empathetic inside sales professionals to support Everhope Oncology's mission of delivering compassionate cancer care. The Inside Sales Manager will...

  • Operation(Sales) Coordinator- Telugu

    3 days ago

    Gurgaon, Haryana, India Valuedrive Technologies Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    Roles and ResponsibilitiesManage sales operations, including lead generation, inside sales, and telesales activities.Develop business development strategies to increase revenue growth.Generate leads through various channels such as auto insurance, car insurance, motor insurance, and other relevant industries.Desired Candidate Profile1-6 years of experience...

  • Inside Sales Executive

    24 hours ago

    Gurgaon, Haryana, India Wrixty Services Full time ₹ 22,000 - ₹ 26,000 per year

    Hirings for Inside sales (Insurance)Position: Inside sale roleExperience: 0 to 3 yearsSalary - upto 22kIf experienced in Insurance background - upto 26k CTCLocation: GurgaonNotice : 0-30 daysInterested candidates can forward their resumes References are Highly AppreciableRole & responsibilities :Lead Generation & ProspectingCustomer Outreach & Relationship...

  • Presales Manager

    1 day ago

    Gurgaon, Haryana, India NLB Services Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Role Overview:We are looking to hire a Presales Manager who can go beyond traditional bid support. This person will beresponsible for gathering requirements, conducting research, profiling target accounts, and initiatingmeaningful conversations with prospects. Once initial interest is generated, the opportunity will be handedover to the SME team for...

  • Inside Sales

    6 days ago

    Gurgaon, Haryana, India zunpulse Full time ₹ 36,00,000 - ₹ 37,20,000 per year

    Company DescriptionZunroof is dedicated to converting urban rooftops to solar power plants, offering smart home automation products that ensure comfort, convenience, and a clean environment. We aim to deliver a hassle-free experience to our customers while promoting sustainable living. Our team, comprised of IIT alumni with expertise in Solar, Manufacturing,...

  • Inside Sales

    3 days ago

    Gurgaon, Haryana, India Wilyer Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionWilyer offers cutting-edge digital signage technology solutions and digital out-of-home advertising services. We provide a variety of active software services, including a cloud-based digital signage solution for digital advertising and screen management, plug-and-play pen drive-based media player software for digital screens, and...

  • Inside Sales Account Manager

    24 hours ago

    Gurgaon, Haryana, India empfly Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionEmpFly is India's only automation & bespoke company offering SaaS-based multi-source and multi-business solutions and IoT control devices. We provide comprehensive solutions to Corporate & Enterprises for managing enterprise software related to Access management, Attendance management, Visitor management, Work From Home (WFH) management,...