Manager - Presales/Inside Sales (Auto Insurance)

4 days ago

Gurgaon, Haryana, India ACKO Full time

About Job

We are looking for a proactive and results-driven Manager to lead our Presales/Inside Sales which is an Outbound Sales operations, focusing on delivering exceptional customer experiences and driving business growth. This role also involves managing relationships with key vendors to ensure seamless service delivery and operational efficiency. The ideal candidate will possess a strong customer-centric mindset, excellent leadership skills, and proven experience in a contact centre environment.

Skills & Qualification

  • Bachelor's degree in Business, Marketing, or related field; MBA preferred.

  • Proven experience (5+ years) managing PreSales or Sales Support teams in a contact centre environment.

  • Strong customer-centric approach with excellent communication and interpersonal skills.

  • Ability to analyze customer needs and translate them into effective PreSales solutions.

  • Experience in CRM tools and contact centre technology.

  • Leadership skills with the ability to motivate and develop a high-performing team.

  • Data-driven mindset with the ability to interpret metrics and drive improvements.

Roles and Responsibilities

  • Lead, mentor, and manage the PreSales Contact Centre team to achieve business goals and deliver exceptional customer experiences.

  • Analyze customer requirements and provide tailored product/service solutions during the PreSales process.

  • Monitor and report on PreSales KPIs, including APR , conversion rates, and customer satisfaction and adherence metrics.

  • Continuously identify process improvements and training needs to enhance team performance and customer satisfaction.

  • Foster a customer-first culture within the team, ensuring all interactions are empathetic, professional, and solution-oriented.

  • Manage vendor relationships related to telephony, CRM, or outsourced PreSales support to ensure quality, compliance, and performance standards are met.

  • Inside Sales Manager

    2 weeks ago

    Gurgaon, Haryana, India 2070Health Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Inside Sales Manager – Oncology (Patient Counsellor)Location: Gurgaon Department: Sales & Patient Counselling Reports To: Inside Sales Head / Business HeadRole Summary:We are seeking passionate and empathetic inside sales professionals to support Everhope Oncology's mission of delivering compassionate cancer care. The Inside Sales Manager will...

  • Operation(Sales) Coordinator- Telugu

    4 days ago

    Gurgaon, Haryana, India Valuedrive Technologies Full time

    Roles and ResponsibilitiesManage sales operations, including lead generation, inside sales, and telesales activities.Develop business development strategies to increase revenue growth.Generate leads through various channels such as auto insurance, car insurance, motor insurance, and other relevant industries.Desired Candidate Profile1-6 years of experience...

  • Presales Specialist

    4 days ago

    Gurgaon, Haryana, India NLB Services Full time

    We are looking to hire a Presales Specialist who can go beyond traditional bid support. Thisperson will be responsible for gathering requirements, conducting research, profiling targetaccounts, and initiating meaningful conversations with prospects. Once initial interest isgenerated, the opportunity will be handed over to the SME team for solutioning and...

  • Presales Manager

    2 days ago

    Gurgaon, Haryana, India NLB Services Full time

    Role Overview:We are looking to hire a Presales Manager who can go beyond traditional bid support. This person will beresponsible for gathering requirements, conducting research, profiling target accounts, and initiatingmeaningful conversations with prospects. Once initial interest is generated, the opportunity will be handedover to the SME team for...

  • Inside Sales Manager

    1 week ago

    Gurgaon, Haryana, India Eazy Full time

    Location: GurgaonCompany: Eazy ERP Technologies Pvt. Ltd.Department: Sales & Business DevelopmentExperience Required: 5–8 yearsReporting To: Head – Sales & StrategyAbout Eazy ERP Technologies Pvt. Ltd.:Eazy ERP is a leading provider of integrated ERP solutions tailored for Indian SMEs and enterprises. With a focus on automation, visibility, and ease of...

  • Inside Sales

    9 hours ago

    Gurgaon, Haryana, India Jobee Fie Full time

    Department : IT Skills Required: Microsoft Office,Sales,Customer Relationship Management (CRM),Inside Sales,Digital Marketing,Oral / Verbal Communication Job Description Location- Gurgaon (WFO) Budget- 2.40 LPA- 4.20 LPA Experience- 1-3 Years Relevant experience- 1 year is needed Notice period- Immediate-15 days Skills needed- Cold calling, inside...

  • Inside Sales Executive

    4 days ago

    Gurgaon, Haryana, India WINNTRA Full time

    Job Title: Inside Sales ExecutiveExperience: Preferred experience in inside sales or a related field, particularly in SaaS.About the Role:We are seeking a motivated and results-driven Inside Sales Executive to join our dynamic sales team. In this full-time role, you will play a crucial part in driving our sales efforts and expanding our customer base. If you...

  • Inside Sales Executive

    2 days ago

    Gurgaon, Haryana, India CANTIK TECHNOLOGIES PRIVATE LIMITED Full time

    We are seeking a dynamic and result-oriented Inside Sales Executive to join our IT Services sales team. The ideal candidate will play a key role in driving business growth by generating qualified leads, engaging prospects, and supporting the sales pipeline through effective communication and collaboration with internal teams.Key ResponsibilitiesIdentify and...

  • Inside Sales Representative

    2 weeks ago

    Gurgaon, Haryana, India Unique Digital Outreach Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Job Title:Inside Sales Representative – Unique Digital OutreachExperience: 2-3 YearsIndustry:CPaaS (Communications Platform as a Service)Location:Gurgaon, Haryana About the RoleUnique Digital Outreach is looking for a motivated Inside Sales Representative initiatives in the booming CPaaS industry. This role involves hardcore telecalling combined with...

  • Field Sales Executive

    2 days ago

    Gurgaon, Haryana, India INDUSTRIAL SALES AGENCY Full time

    Company DescriptionWolf Placement Services is a leading recruitment agency in Pan India, specializing in IT and Non-IT positions. We have an extensive network of qualified candidates and a deep understanding of the regional job market. Our services include executive search, recruitment process outsourcing, and talent management. We focus on finding the right...