Manager - Presales/Inside Sales (Auto Insurance)
1 day ago
About Job
We are looking for a proactive and results-driven Manager to lead our Presales/Inside Sales which is an Outbound Sales operations, focusing on delivering exceptional customer experiences and driving business growth. This role also involves managing relationships with key vendors to ensure seamless service delivery and operational efficiency. The ideal candidate will possess a strong customer-centric mindset, excellent leadership skills, and proven experience in a contact centre environment.
Skills & Qualification
Bachelor's degree in Business, Marketing, or related field; MBA preferred.
Proven experience (5+ years) managing PreSales or Sales Support teams in a contact centre environment.
Strong customer-centric approach with excellent communication and interpersonal skills.
Ability to analyze customer needs and translate them into effective PreSales solutions.
Experience in CRM tools and contact centre technology.
Leadership skills with the ability to motivate and develop a high-performing team.
Data-driven mindset with the ability to interpret metrics and drive improvements.
Roles and Responsibilities
Lead, mentor, and manage the PreSales Contact Centre team to achieve business goals and deliver exceptional customer experiences.
Analyze customer requirements and provide tailored product/service solutions during the PreSales process.
Monitor and report on PreSales KPIs, including APR , conversion rates, and customer satisfaction and adherence metrics.
Continuously identify process improvements and training needs to enhance team performance and customer satisfaction.
Foster a customer-first culture within the team, ensuring all interactions are empathetic, professional, and solution-oriented.
Manage vendor relationships related to telephony, CRM, or outsourced PreSales support to ensure quality, compliance, and performance standards are met.
-
Inside Sales Manager
2 weeks ago
Gurgaon, Haryana, India Acko Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob DescriptionWe are seeking an experienced Inside Sales Manager/Presales Manager to join our Auto Insurance business. The ideal candidate will play a pivotal role in supporting sales efforts by driving sales operations, collaborating with cross-functional teams, and delivering innovative solutions to potential clients. This role involves managing the...
-
Presales Specialist
2 days ago
Gurgaon, Haryana, India NLB Services Full time ₹ 4,00,000 - ₹ 6,00,000 per yearWe are looking to hire a Presales Specialist who can go beyond traditional bid support. Thisperson will be responsible for gathering requirements, conducting research, profiling targetaccounts, and initiating meaningful conversations with prospects. Once initial interest isgenerated, the opportunity will be handed over to the SME team for solutioning and...
-
Inside Sales Manager
1 week ago
Gurgaon, Haryana, India 2070Health Full time ₹ 4,00,000 - ₹ 12,00,000 per yearJob Title: Inside Sales Manager – Oncology (Patient Counsellor)Location: Gurgaon Department: Sales & Patient Counselling Reports To: Inside Sales Head / Business HeadRole Summary:We are seeking passionate and empathetic inside sales professionals to support Everhope Oncology's mission of delivering compassionate cancer care. The Inside Sales Manager will...
-
Operation(Sales) Coordinator- Telugu
1 day ago
Gurgaon, Haryana, India Valuedrive Technologies Full time ₹ 40,00,000 - ₹ 1,20,00,000 per yearRoles and ResponsibilitiesManage sales operations, including lead generation, inside sales, and telesales activities.Develop business development strategies to increase revenue growth.Generate leads through various channels such as auto insurance, car insurance, motor insurance, and other relevant industries.Desired Candidate Profile1-6 years of experience...
-
Inside Sales Manager
2 weeks ago
Gurgaon, Haryana, India Doublu Full time ₹ 1,04,000 - ₹ 1,30,878 per yearWe are hiring Inside Sales Manager for a Product Based Company ( Hand tools and Hardware )Location : GurugramExperience Range : 1 to 6 years in Inside SalesInside Sales ManagerKey Responsibilities:Engage with potential clients to understand their needs and present product solutions.Generate and qualify leads through outbound and inbound channels.Build and...
-
Inside Sales
7 days ago
Gurgaon, Haryana, India zunpulse Full time ₹ 36,00,000 - ₹ 37,20,000 per yearCompany DescriptionZunroof is dedicated to converting urban rooftops to solar power plants, offering smart home automation products that ensure comfort, convenience, and a clean environment. We aim to deliver a hassle-free experience to our customers while promoting sustainable living. Our team, comprised of IIT alumni with expertise in Solar, Manufacturing,...
-
Inside Sales
1 day ago
Gurgaon, Haryana, India Wilyer Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionWilyer offers cutting-edge digital signage technology solutions and digital out-of-home advertising services. We provide a variety of active software services, including a cloud-based digital signage solution for digital advertising and screen management, plug-and-play pen drive-based media player software for digital screens, and...
-
Inside Sales Specialist
5 days ago
Gurgaon, Haryana, India GN Management & Developers Full time ₹ 1,44,000 - ₹ 6,00,000 per yearJob Summary:We are seeking a proactive and goal-oriented Inside Sales Representative to join our sales team. The ideal candidate will be responsible for managing inbound and outbound sales activities, qualifying leads, building customer relationships, and closing sales primarily through phone, email, and other digital communication channels.Key...
-
Presales Specialist
5 days ago
Gurgaon, Haryana, India Policybazaar for Business Full time ₹ 4,00,000 - ₹ 8,00,000 per yearPresales ExecutiveLocation: GurgaonExperience:0-2 years in Pre-Sales/Sales SupportQualification: Graduate in any discipline (preferably in Business, Marketing, or related fields)Key Responsibilities:• Pipeline Management:• Collaborate with the sales team to develop and maintain a strong sales pipeline.• Track and monitor leads to ensure consistent...
-
Inside Sales Representative
1 week ago
Gurgaon, Haryana, India Unique Digital Outreach Full time ₹ 4,00,000 - ₹ 12,00,000 per yearJob Title:Inside Sales Representative – Unique Digital OutreachExperience: 2-3 YearsIndustry:CPaaS (Communications Platform as a Service)Location:Gurgaon, Haryana About the RoleUnique Digital Outreach is looking for a motivated Inside Sales Representative initiatives in the booming CPaaS industry. This role involves hardcore telecalling combined with...