International Customer Support

*Job Title:* Voice Process Executive*Company:* ICCS (for Netmeds)*Location:* Royapettah, Express Avenue Mall, 7th Gate, 7th Floor*Job Description:*We are seeking a highly motivated and experienced Voice Process Executive to join our team at ICCS for Netmeds. As a Voice Process Executive, you will be responsible for handling customer interactions via phone,...

Job Title: Customer Support Executive (CM Helpline)Company: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:10:00 AM to 6:00 PM2:00 PM to 6:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Address: 269Q+4X9, Government Data Centre Rd, Surya Nagar, Kotturpuram, Chennai, Tamil Nadu 600085Link: Job...

Job Description Customer Support ExecutiveCompany: ICCS (Client: Tamil Nadu Electricity Board TNEB)Location: Minnagam Building, Mount Road, ChennaiLanguage Requirement: Tamil (Fluency Mandatory)EligibilityQualification: Any Degree or Diploma (No arrears allowed)Language: Tamil fluency required (spoken & written)Experience: Freshers and experienced candidates...

Job Title: Customer Support Executive (CM Helpline)Company: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:10:00 AM to 6:00 PM2:00 PM to 10:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Job Description:We are seeking immediate joiners for our CM Helpline process. As a Customer Support...

Role & responsibilitiesWe are looking for a dedicated and enthusiastic Customer Support Executive with at least 1 year of experience in international voice process. The candidate should be comfortable working in a complete night shift and ready for immediate joining. This role involves handling international customer queries and providing exceptional...

Shift- RotationalWorking Days- 5 days /week , 2 days rotational week off.Education- graduate or HSC with minimum 06 to more years of experienceBoth way cab facilitiesOnly immediate joiners preferred.Roles and ResponsibilitiesProvide technical support to international clients through chat process.Handle customer queries related to software products and...

Responsibilities (Travel Required)Resolve service issues (Level 1 & 2 as appropriate) by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAsManage customer expectations of response time, issue resolution and quality supportGenerate report on need basisTechnical SupportTechnical SkillsBasic knowledge of...

Job Title: Fresher International Customer supportAre you a confident communicator with a passion for customer service? We are looking for enthusiastic freshers to join our International Voice Support team. This is an excellent opportunity to start your career in a fast-paced, global environment, gain hands-on experience, and grow within a supportive team.Key...

Key Responsibilities:Handle customer queries via email and chatCommunicate effectively with international (UK) clientsCoordinate with internal teams and delivery partners to resolve issuesMaintain quality and productivity standardsTrack and implement feedback from leadsKey Skills:Email & Chat SupportInternational Client HandlingCommunication SkillsBasic...

About UsWe are a SaaS product company focused on delivering seamless solutions to our clients. To support our growing customer base, we are looking for a dedicated Support Team Member who can ensure smooth client onboarding, provide reliable support, and help maintain product quality.Key ResponsibilitiesClient Onboarding: Assist new clients in setting up and...