International Customer support
4 days ago
Role & responsibilities
We are looking for a dedicated and enthusiastic Customer Support Executive with at least 1 year of experience in international voice process. The candidate should be comfortable working in a complete night shift and ready for immediate joining. This role involves handling international customer queries and providing exceptional support.
Preferred candidate profile
- Handle inbound and outbound international voice calls professionally and efficiently.
- Resolve customer queries, complaints, and requests with empathy and accuracy.
- Maintain high levels of customer satisfaction by providing timely and effective solutions.
- Adhere to company policies, processes, and compliance standards.
- Collaborate with team members and supervisors to meet performance targets.
- Document and escalate unresolved issues to the relevant departments.
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