Housekeeping Executive

1 day ago

Munnar, Kerala, India Sitaram Mountain Retreat Full time ₹ 2,40,000 - ₹ 3,00,000 per year

1. MAIN PURPOSE OF JOB:-

Direct and control housekeeping operations and staff of the housekeeping department. Co-ordinates between housekeeping crews to inspect assigned areas to ensure standards are met.

2. JOB RESPONSIBILITY:-

· Responsible for cleanliness, orderliness and appearance of the entire Retreat.

· Ensure that rooms are made as per company standard.

· Handle customer service and complaints.

· Prepare Housekeeping Budget.

· Maintain par stock of guest supplies, cleaning supplies, linen and uniform.

· Organize inventories with Accounts and General Store for linen, uniform and fixed assets.

· Pay particular attention while organizing pest eradication activities.

· Develop and implement Housekeeping systems and procedures

· Prepare reports for management information.

· Assist Purchase department in selecting suppliers for items related to Housekeeping.

· Attending and resolving guest complaints.

· Verification of supplies consignments.

· Oversee laundry operations.

· Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement.

· Organize on-the job training and evaluate its effectiveness.

· Recommend recruitment of new personnel.

Other routine responsibilities:-

· Daily inspection of public areas

· Daily briefing for the Housekeeping staffs.

· Coordinating the preventive maintenance schedule of rooms and public area with maintenance department.

· Immediately attending to guest requests.

· Any other responsibility assigned by the Management on time.

Job Type: Full-time

Pay: ₹20, ₹25,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

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