Inbound Escalation Specialist

Role Overview:We are looking for a customer-focusedInbound Sales Executiveto handle incoming inquiries, qualify leads, and convert them into clients for our IT products and services.Key ResponsibilitiesHandle inbound calls, emails, and website inquiries.Understand client requirements and recommend suitable IT solutions.Share proposals/quotations and follow...

JOB DESCRIPTION – CUSTOMER SUPPORT SPECIALISTAs a Customer Support Specialist for online support, you will be responsible for providing exceptional customer service to our clients. This role entails managing inbound calls, making outbound sales calls, assisting customers in finding the right products, facilitating spa bookings, and resolving online order...

Job Alert: Customer Support Specialist at Canvaschamp, AhmedabadAre you passionate about delivering exceptional customer service and eager to grow your career in the vibrant e-commerce and personalized products space? Canvaschamp, a leading online custom printing company with a global footprint and production facilities in India, USA, and UK, is...

Role OverviewAs aRetention Team Advisor, you will be responsible for engaging with customers who wish to cancel their orders, discontinue services, or express dissatisfaction. Your primary focus will be on understanding customer concerns, identifying opportunities to resolve issues, and offering solutions that encourage customers to continue their...

Job Overview:We are looking for a Client Support Specialist to provide exceptional service and ensure client satisfaction. You will be responsible for managing client queries through calls, emails, and chat while maintaining strong relationships and ensuring timely issue resolution.Key Responsibilities:Handle client inquiries and provide accurate information...

Job Overview:We are seeking a Customer Support Specialist to assist our clients and ensure they receive timely, accurate, and friendly service. You will handle customer interactions through calls, chats, and emails while maintaining a high level of professionalism and empathy.Key Responsibilities:Respond to customer inquiries via phone, email, and...

Job Description:7am – 4pm EST (8 hours of work and 1 hour for lunch - weekdays)Need to support off hours when required (approximately 5 times a month)Company is seeking an experienced Level 2 IT Support Specialist. The ideal candidate will be responsible for escalated, more complex help desk tickets, helping set an example and guide our help desk admins to...

Job Title: Senior SEO Specialist – Night Shift (USA Market)Location: Ahmedabad, IndiaPosition: On-site, Full-timeWorking Hours: NIGHT SHIFT (6:00 PM – 3:00 AM)Notice Period: Immediate / Within 15-30 DaysExperience: 3–5+ Years (Mid to Senior Level)Who We AreMintex Inc. is a USA-based staffing and digital solutions firm headquartered in Edison, New...

Role Overview: The Lead Generator is responsible for research, prospect identification, and generating qualified leads for the sales team. This role is critical in filling the top of the sales funnel and building a strong pipeline.Key Responsibilities:Research and identify leads from ZoomInfo, Apollo, LinkedIn Sales Navigator, etc.Run personalized email and...

Key Responsibilities:Attend service calls on-site promptly.Prepare and submit detailed service/work reports.Resolving Customers queries.Managing inbound and outbound phone calls.Monitoring entire process of pick up to delivery.Resolve customer queries, complaints, and service issuesDiagnose and resolve mechanical, electrical, and PLC-related faults.Provide...