Ecommerce Specialist
3 days ago
Company Description
We are building a parental community to allow others to gift parents exactly the products they need with the help of
AI,
we are a tech-first company with founders with more than 2 decades of experience combined in Indian retail and digital marketing.
Role Description
This is a full-time on-site role located in Mumbai for an E-commerce Specialist. The E-commerce Specialist will be responsible for managing and optimizing e-commerce platforms, analyzing sales data and performance metrics, and developing strategies to enhance customer experience and drive sales. The role involves regular interaction with customers, addressing their queries and concerns, and collaborating with cross-functional teams to improve service delivery.
Qualifications
- Analytical Skills and E-Commerce experience
- Customer Service and Sales skills
- Strong Communication skills
- Excellent problem-solving abilities
- Bachelor's degree in Business, Marketing, or related field
- Experience in a similar role within the e-commerce industry is preferred
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