Coordinator, Customer Care Center

RESPONSIBILITIESHandle loan related customer inquiries over the loan servicing toll free telephone number for pre-foreclosure to delinquent accountsAppropriately follows up with customers when commitments for payment are not metLogs all borrower contacts into the loan servicing systemOffer long term resolutions to customers to resolve delinquencyProficient...

TruDoc is hiring Care Coordinators for its Navi Mumbai call center (Voice Process) supporting healthcare and MedTech clients. The role involves handling patient calls, coordinating care with doctors, and ensuring smooth access to healthcare services.

Job description :Handle calls from patients if needed. Resolve the reason for the call or route to the appropriate party.Provide an effective communication link between patient and medical staff, including relaying messages from providers, gathering information from patients for providers, etc.Support in medication refill process. Ensure that information...

Job Summary:We are looking for a qualified RMO to provide medical supervision and care for patients under home healthcare services. The RMO will guide nursing staff, monitor patient health, manage emergencies, and ensure adherence to clinical protocols.Key Responsibilities:Supervise and coordinate home-based patient care.Conduct routine patient assessments...

Role Overview: As a Customer Care Professional based in Kharadi, Pune, your main responsibility will be to handle incoming calls, resolve client queries, and provide accurate information. You will need to follow up with clients to confirm appointments, maintain updated records in CRM, and coordinate with the in-clinic team for timely service delivery. It is...

Required Skill:Excellent Communication skills (at a scale of 5 out of 5 )Must have 1 year call center experience - voice supportWilling to work in night shifts which may change twice a month (5:30 PM/6:30 PM/7:30 PM/8:30PM )Transportation facility availableJob Responsibilities:Handle loan related customer inquiries over the loan servicing toll free telephone...

Company OverviewSir H. N. Reliance Foundation Hospital & Research Centre is a 345-bed multi-speciality tertiary care hospital in Mumbai, renowned for cardiac sciences, oncology, neurosciences, cutting-edge diagnostics, and a legacy of trust since 1918, delivering world-class healthcare and excellence in patient care.Job OverviewThe Patient Care Coordinator...

Oversee day-to-day operations of the hospital center, ensuring smooth functioning of all departments.Drive patient care excellence by monitoring service quality, patient satisfaction, and clinical outcomes.Implement and manage government healthcare schemes (such as Ayushman Bharat, MJPJAY, and other state/national health programs).Coordinate with doctors,...

Role Overview: As a Center Manager located on-site in Pune, you will be responsible for overseeing daily operations, staff management, client relations, and ensuring the center achieves its performance and operational goals. Your role will involve implementing and adhering to company policies, maintaining high standards of service delivery, coordinating with...

JOB FUNCTION AND RESPONSIBILITIES:Manage team of 13 or more team members, ensure departmental goals and standards are achieved.Communicate company goal, safety practice and ensure all employees remain engaged.Effectively provide prompt, accurate and professional responses to customer inquiries/grievances at escalation desk.Ability to prioritize, work...