Talent Manager

Hogarth is the Global Content Production Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today's content experience.

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities.
Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore.
WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.
The Company
Hogarth Worldwide is the world's leading creative content production company. Born to make the best work brilliantly, we combine craft, insight and technology to bring creative work to life for many of the world's most famous brands.Founded 13 years ago, Hogarth has grown from a start-up to over 4,500 people, across 30 key cities and is now part of the WPP. Obsessively striving for better is in our DNA, it is the reason for our existence and continues to drive us forward in all that we do, making Hogarth an exciting place to work and a great place to achieve your career ambitions.

The role
We're looking for a skilled and experienced
Talent Manager
(TM) with a can-do attitude, a willingness to learn and the desire to make your own opportunities as you grow with us.

As a Talent Manager in our Language Services team, your role is varied and rewarding. You will work closely with our in-country talents and internal experts to ensure a deep understanding of your clients' needs and deliver an excellent customer experience on each and every project.

You must be able to commit to working a 5-day week (Mon-Fri), min. 8 hours a day.

If you're a super organised, collaborative problem-solver with a passion for localisation, please apply.

Your role includes following key responsibilities:
Client

• Understand the specific client requirements to ensure you are recruiting the right talent for the account.

Process

• Responsible for recruiting all new freelance creative directors, translators, proofreaders, copywriters and editors, including the testing and evaluation process
• Ensure the freelancer talent database is up to date in terms of status, rates and experience so Transcreation Teams can identify the correct talent quickly and efficiently
• Demonstrate a good understanding of our talent pool across markets and accounts
• Tracking freelancers' performance and working with our Transcreation Teams to overcome any performance issues (further testing, clearer briefings, reminder of terms of engagement, etc.)
• Support the account teams and global offices in searching for talent
• Ensure terms are agreed by all new freelancers before starting to work with us
• Manage NDA's and/or any other client specific contracts that need to be approved by freelancers before commencement of our collaboration
• Manage all necessary documentation for new talents (New Supplier Forms (NSF), login details, etc.)
• Respond to freelancers' queries regarding Wordbee issues (set up, login, profile amendments, etc.) and forward any technical issues to the CAT Ops team
• Respond to internal and external requests regarding Wordbee and freelancer resources quickly and efficiently
• Deal with any finance queries from our writers/freelancers and escalate any major issues to the relevant Transcreation Account Manager, line manager or finance team member
• Ensure all relevant information across accounts and markets is stored correctly in the server (tests, CVs, talent details, portfolios, NSFs, etc.)
• When required, train employees on the recruitment process, including the testing and evaluation phases and the on-going monitoring of our freelancers' performance
• Constantly look for new recruitment sources – further develop relationships with key universities, raise profile of Hogarth via networking and presentations
• Continue to improve the Talent Management processes to ensure we work with the best talents in the market

Finance

• Negotiate freelancers' rates according to specific account rates or Hogarth standard rates
• Ensure payment issues are resolved swiftly and efficiently, and communication with talents is handled sensitively

• Create reports about key metrics such as:

• Talent sourcing

• Testing and Evaluation
• Number of new freelancers recruited by account, by market, per month/quarterly
• Rates negotiated with new talent
• Average rates per account, per market (compare across accounts/industry standards – negotiate where applicable)
• Usage of talent – number of projects per freelancer, per account, per market – negotiate bulk deals if high/increased volume of work

Professional development

• Maintain up-to-date knowledge of the translation industry trends regularly
• Work towards goals agreed in personal development plan with the Global Lead, ensuring all L&D goals can be met within agreed timeframe

Requirements

• Must have 2-4 years' experience recruiting in international markets
• Fluent level of written and spoken English (near-native level)
• Demonstrable client / stakeholder communication experience
• Strong organisational and analytical skills
• Competent in recruiting on LinkedIn and any other recruitment sites
• Ideally have experience recruiting Creative Directors, Copywriters, Translators and/or Proofreaders worldwide
• Strong and demonstrable planning, prioritising and organisational skills
• Strong interpersonal and communication skills
• Highly responsive to customer needs with a solution-led focus
• Sharp attention to detail
• Good understanding of the concepts and features of industry applications: CMS, Translation Management Systems and Terminology Management
• Highly computer literate
• Ability to work well independently and within a team with a minimum of supervision
• Flexible and open to change and able to work in a dynamic environment
• Bachelor or Master's degree in Languages, Translation studies or similar
• Mandatory working hours to be followed: 9am – 6pm UK time

Our Hogarth Values:
Hands on
No egos here. Just a shared drive to roll up our sleeves and make great things happen. Every project--big or small, gets our full energy because we believe in doing things right. Every single time. It's how we deliver real results without cutting corners.

Honesty
We are real and authentic – with each other and in our work. Honest, direct communication builds the trust we need to collaborate, grow, and make meaningful things together. It's not always easy but it's always worth it.

Heart & Soul
We bring heart to everything we make. Passion, pride and relentless drive push us beyond "good enough" ––because we care deeply about our craft, and we're always chasing better. We love what we do, and it shows.

Happy Family
Creating a space where everyone feels valued--even when opinions differ, makes this a supportive and inclusive environment for our people. We embrace our differences, celebrate our wins together, and never lose our sense of humor.

Hungry
Curiosity keeps us hungry. We question, experiment, and always seek out what's next. We never settle, and we never stop learning.

Inclusion and Impact
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
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