Ecommerce Manager

4 days ago

Mumbai Metropolitan Region, India Raise Beauty Full time ₹ 9,60,000 - ₹ 12,00,000 per year

About Us:

Raise Beauty is a beauty products brand under the umbrella of Jean-Claude Biguine & Bounce Salons, two of India's leading premium salon chains. Building on years of expertise in beauty and personal care, Raise Beauty brings salon-quality products to the digital-first consumer combining innovation, performance, and a deep understanding of modern beauty needs.

Location:

Worli

Working Model:

Onsite

Days:

Monday to Friday

Timings:

10:30 AM - 7:30 PM

Budget:

8 to 10 LPA (depending on experience)

Experience:

3-5 years

Role Overview:

We're looking for a digitally fluent, data-driven
E-commerce Manager

to lead Raise Beauty's online retail operations. You will own the brand's D2C and marketplace performance, working across teams to ensure a seamless and scalable online experience that drives growth, customer satisfaction, and revenue.

Key Responsibilities

Website Management

  • Oversee product listings, pricing, and catalog updates on Shopify and other D2C platforms.
  • Ensure content accuracy, site hygiene, and a user experience optimized for conversion.
  • Work closely with design and tech teams to improve site structure, speed, and functionality.

Marketplace Operations

  • Lead daily operations across platforms like Amazon, Nykaa, and Myntra.
  • Manage listings, promotions, and brand visibility in collaboration with category teams.
  • Ensure seamless order processing, return handling, and rating/review optimization.

Performance & Analytics

  • Coordinate with internal or external media teams to run ROI-focused paid campaigns.
  • Track and analyze KPIs such as traffic, conversions, CAC, ROAS, and GMV.
  • Leverage insights to optimize marketing strategies and product placements.

Inventory & Coordination

  • Align with supply chain and warehouse teams to monitor stock availability and returns.
  • Contribute to accurate demand planning based on trends and performance data.

Customer Experience

  • Monitor customer reviews and platform feedback; work with CX teams to resolve product or order-related issues.
  • Identify insights to improve experience and reduce friction across channels.

Promotions & Campaigns

  • Plan and execute digital sale events, seasonal offers, and influencer-led drops.
  • Collaborate with cross-functional teams to develop product bundles, discount strategies, and promotional calendars.

Requirements

  • 3-5 years of experience in e-commerce (D2C and/or marketplaces).
  • Strong understanding of Excel, Google Analytics, and ad dashboards (Meta/Google).
  • Proficient with tools such as Shopify, Unicommerce, and Amazon Seller Central.
  • Strong analytical skills, attention to detail, and a structured, execution-focused approach.
  • Ability to work cross-functionally in a fast-paced, high-growth environment.

Preferred Qualities

  • Self-starter with a strong sense of ownership.
  • Excellent communication and coordination skills.
  • Passionate about digital commerce, beauty industry trends, and market competition.

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