Remote Desktop Support- ITIL Certified

2 weeks ago

Mumbai Pune, India Mount Talent Consulting Full time ₹ 9,00,000 - ₹ 12,00,000 per year

LOOKING FOR IMMEDIATE JOINERS ONLY.

Role: Remote Desktop Support

Experience : 5+ years

Notice Period: Immediate to 30 days

Location: Mumbai/ Pune

Responsibilities:

  • Candidate must know English.
  • Install, configure, and maintain computer systems, applications, and mobile devices.
  • Manage and update the desktop environment, including patches, updates, and security measures.
  • Develop and implement solutions to improve the end-user computing experience.
  • Create and maintain documentation for systems, processes, and procedures.
  • Train and assist users in utilizing computer equipment and software effectively.
  • Collaborate with IT teams and vendors to resolve complex technical issues.
  • Ensure compliance with company IT policies and security protocols.
  • Design, implement, and maintain MacOS environments, ensuring optimal performance and user experience.
  • Troubleshoot and resolve hardware, software, and network issues specific to Mac systems.
  • Administer and manage Apple devices using Mobile Device Management (MDM) tools like Jamf or Intune.
  • Deploy software updates, patches, and security configurations across Mac devices.
  • Provide technical support and training to end users for Mac systems and applications.
  • Collaborate with cross-functional IT teams to integrate Mac devices with existing systems and workflows.
  • Provide advanced technical support for end-user computing devices, including desktops, laptops, mobile devices, and peripherals.
  • Troubleshoot and resolve escalated issues related to hardware, software, and network connectivity.
  • Manage device configurations, updates, and security policies using tools like SCCM, Intune, or similar endpoint management systems.
  • Support onboarding and offboarding processes, including account setup and device deployment.
  • Collaborate with Level 1 support teams to ensure seamless issue escalation and resolution
  • Assist in the implementation of new technologies and upgrades to enhance the end-user experience.
  • Monitor system performance and provide recommendations for improvements.
  • Knowledge of networking fundamentals, including VPN, firewalls etc

  • desktop support executive

    1 week ago

    pune, India Randstad Full time

    Bachelor’s Degree in Computer Science. * Minimum of 2 years of experience in an IT operations/service organization within a complex IT Infrastructure environment, providing on-site and remote support (experience in automotive and/or manufacturing industries is a plus). * ITIL, Microsoft Certified Desktop Service Technician (MCDST), HP Desktop/Printer...

  • Desktop Support Engineer

    1 week ago

    Mumbai, India Pes Hr Services Full time

    Job Description Key Responsibilities: - Provide technical support for desktop, laptop, printers, and other peripherals - Install, configure, and upgrade hardware and software as per organizational standards - Troubleshoot and resolve operating system issues (Windows, macOS) and application problems - Manage user accounts, permissions, and access in Active...

  • Desktop Support Engineer

    2 weeks ago

    Pune, Maharashtra, India Accelya Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are looking for a proactive and customer-focused Desktop Support Engineer to join our IT team. The ideal candidate will be responsible for installing, maintaining, and troubleshooting hardware, software, and other IT-related issues to ensure smooth day-to-day operations for end-users.Key Responsibilities:Provide first-level support to end-users for...

  • desktop support executive

    6 days ago

    Pune, Maharashtra, India Randstad MENA Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description Job Details This job offer closes: 23 December 2025Summary Location: Pune, MaharashtraClient: A client of Randstad IndiaType: Temporary Posted: 24 October 2025 Reference Number: JPC Next StepsContact the recruiter Set a job alert Create an account Search jobs Job DetailsBachelors Degree in Computer Science. Minimum of 2 years of...

  • ▷ Urgent: Remote Desktop Support

    2 weeks ago

    Pune, India Tata Consultancy Services Limited Full time

    Job Description Role- Remote Desktop Support Description We are seeking an experienced Remote Desktop Support professional to join our team in India. The ideal candidate will have a strong background in providing technical assistance and support to end-users, ensuring a seamless and efficient resolution of issues. Responsibilities - Desktop Support, Windows...

  • Looking For Desktop support role_Mumbai

    6 days ago

    Mumbai, Maharashtra, India Pentagon System And Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description Desktop Support L3 EngineerPosition SummaryWe are looking for an experienced Desktop Support L3 Engineer to provide advanced technical support for end-user computing environments. The role involves handling complex incidents, escalations from L1/L2 teams, and performing root cause analysis to ensure long-term solutions. The L3 Engineer will...

  • Desktop Support Engineer

    2 weeks ago

    Mumbai, Maharashtra, India Ashtech Infotech Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company Name- Ashtech Infotech India Pvt ltdWebsite: Position- Desktop Support Engineer L1/ L2Job Profile:Website- Install and configure Windows and Linux desktop and peripherals and test network connections.Handle daily technical support activities on desktops & laptops, networking and server log monitoring.provide on-site or remote technical assistance...

  • Desktop Support Team Lead

    2 weeks ago

    Pune, Maharashtra, India Precision Infomatic (M) Private limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Key Responsibilities:Team Management & Leadership:• Lead and supervise the EUS support team across multiple locations within the zone.• Allocate resources and manage work schedules to ensure adequate support coverage.• Mentor and train team members, conduct regular performance reviews. End User Support:• Oversee all IT support activities for end...

  • It Desktop Support Engineer

    2 weeks ago

    Mumbai, Maharashtra, India Chaturvedi & Shah LLP Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Title: Senior IT Desktop EngineerExperience: 5 YearsLocation: Nariman PointDepartment: IT SupportReports to: CTOJob Summary:We are seeking a highly skilled Senior IT Desktop Engineer with 5 years of experience to lead and support our organizations end-user computing environment. The ideal candidate will take ownership of complex technical issues, ensure...

  • Remote Desktop Support

    5 days ago

    Hinjawadi, Pune, Maharashtra, India BirlaSoft Full time

    Country/Region: IN - Requisition ID: 27263 - Work Model: - Position Type: - Salary Range: - Location: INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI **Title**:Remote Desktop support**: - Description: **Area(s) of responsibility**: About Birlasoft: Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain...