Remote Desktop Support

16 hours ago

Hinjawadi Pune Maharashtra, India BirlaSoft Full time

Country/Region: IN
- Requisition ID: 27263
- Work Model:

- Position Type:

- Salary Range:

- Location: INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI

**Title**:Remote Desktop support**:

- Description:

**Area(s) of responsibility**:
About Birlasoft:
Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities.

1. About the Job - Ability to relate the product functionality to business processes, and thus offer implementation
advice to customers on how to meet their various business scenarios.
2. Job Title - Remote Desktop support Engineer
3. Location: Mumbai
4. Educational Background - BE/Btech
5. Key Responsibilities
- 5. Must Have Skills:

- Manage and update the desktop environment, including patches, updates, and security measures.
- Develop and implement solutions to improve the end-user computing experience.
- Create and maintain documentation for systems, processes, and procedures.
- Train and assist users in utilizing computer equipment and software effectively.
- Collaborate with IT teams and vendors to resolve complex technical issues.
- Ensure compliance with company IT policies and security protocols.
- Design, implement, and maintain MacOS environments, ensuring optimal performance and user experience.
- Troubleshoot and resolve hardware, software, and network issues specific to Mac systems.
- Administer and manage Apple devices using Mobile Device Management (MDM) tools like Jamf or Intune.
- Deploy software updates, patches, and security configurations across Mac devices.
- Collaborate with cross-functional IT teams to integrate Mac devices with existing systems and workflows.
- Provide advanced technical support for end-user computing devices, including desktops, laptops, mobile devices, and peripherals.
- Troubleshoot and resolve escalated issues related to hardware, software, and network connectivity.
- Manage device configurations, updates, and security policies using tools like SCCM, Intune, or similar endpoint management systems.
- Support onboarding and offboarding processes, including account setup and device deployment.
- Collaborate with Level 1 support teams to ensure seamless issue escalation and resolution
- Assist in the implementation of new technologies and upgrades to enhance the end-user experience.
- Monitor system performance and provide recommendations for improvements.
- Knowledge of networking fundamentals, including VPN, firewalls etc
- Administer and monitor identity services, such as Active Directory, Azure AD, or other IAM platforms.
- Manage Single Sign-On (SSO), Multi-Factor Authentication (MFA), and password management systems.
- Troubleshoot and resolve issues related to access control and user authentication.
- Familiarity with directory services (e.g., Active Directory, LDAP) and cloud-based identity solutions (e.g., Azure AD, AWS IAM).

  • Remote Desktop Support

    1 week ago

    Hinjawadi, Pune, Maharashtra, India BirlaSoft Full time

    Country/Region: IN - Requisition ID: 27799 - Work Model: - Position Type: - Salary Range: - Location: INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI **Title**:Remote Desktop Support**: - Description: **Area(s) of responsibility**: - About Birlasoft: - Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends...

  • Remote Desktop Support

    2 weeks ago

    Hinjawadi, Pune, Maharashtra, India BirlaSoft Full time

    Country/Region: IN - Requisition ID: 29634 - Work Model: - Position Type: - Salary Range: - Location: INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI **Title**:Remote Desktop Support**: - Description: **Area(s) of responsibility**: **Responsibilities**: - Manage and update the desktop environment, including patches, updates, and security measures. -...

  • Remote Desktop Support

    1 week ago

    Hinjawadi, Pune, Maharashtra, India BirlaSoft Full time

    Country/Region: IN - Requisition ID: 27064 - Work Model: - Position Type: - Salary Range: - Location: INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI **Title**:Remote Desktop Support**: - Description: **Area(s) of responsibility**: About Us: Birlasoft combines the power of domain, enterprise, and digital technologies to reimagine business processes for...

  • Remote Desktop Support

    7 days ago

    Kolkata, Pune, India Krazy Mantra HR Solutions Pvt. Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We are looking for a skilled professional with 4 to 8 years of experience to join our team as a Remote Desktop Support (RDS) specialist in Kolkata and Pune. The ideal candidate will have a strong background in providing technical support and troubleshooting issues.Roles and ResponsibilityProvide remote desktop support to clients, including troubleshooting...

  • Remote Desktop Support

    1 week ago

    Mumbai, Maharashtra, India BirlaSoft Full time

    Country/Region: IN - Requisition ID: 27800 - Work Model: - Position Type: - Salary Range: - Location: INDIA - MUMBAI - BIRLASOFT OFFICE **Title**:Remote Desktop Support**: - Description: **Area(s) of responsibility**: About Birlasoft: Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise...

  • Desktop Support

    2 days ago

    Hinjawadi, Pune, Maharashtra, India BirlaSoft Full time

    Country/Region: IN - Requisition ID: 27221 - Work Model: - Position Type: - Salary Range: - Location: INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI **Title**:Desktop Support**: - Description: **Area(s) of responsibility**: About Us : Birlasoft combines the power of domain, enterprise, and digital technologies to reimagine business processes for customers...

  • Remote Desktop Support

    2 days ago

    Mumbai, Maharashtra, India BirlaSoft Full time

    Country/Region: IN - Requisition ID: 27220 - Work Model: - Position Type: - Salary Range: - Location: INDIA - MUMBAI - BIRLASOFT OFFICE **Title**:Remote Desktop Support**: - Description: **Area(s) of responsibility**: - Job Specification: End User Service Support Engineer **Location**: Role Overview The purpose of the role is to resolve technical...

  • Remote Desktop Support Administrator

    2 weeks ago

    Pune, Maharashtra, India Capgemini Full time

    **Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of...

  • Desktop Support

    2 days ago

    Mumbai, Maharashtra, India NUDES Architectures Full time

    We Are Looking For 1 to 3 Years Of Experience In Desktop Support For BKC Location in Mumbai. **Requirements**: - **Experience**: - Minimum of 1-2 years of experience in desktop support or a similar role. - Familiarity with hardware troubleshooting and repair, including desktops, laptops, and peripheral devices. - Experience with remote desktop support...

  • Desktop Support

    2 weeks ago

    Pune, India Innovative Techhub Pvt. Ltd. Full time

    Job Title:Desktop Support – Intern / Executive / Senior Executive Location:PAN India (Priority: Mumbai & Pune) Client Requirement:Hiring across experience levels for desktop support roles to meet client needs. Roles Available & Compensation: Interns – ₹10,000 to ₹15,000 stipend/month Duration: 6–12 months Post-internship: Eligible for full-time...