Delivery Head

5 days ago

Bhopal, Madhya Pradesh, India Sharda Consultancy Services Full time ₹ 1,80,000 - ₹ 3,60,000 per year

The opportunity is to lead and assist in development, maintenance of Client and Custom Applications and contribute to technology and digital solutions across P&C industry segment

with a focus on Specialty and Commercial Lines insurance value chain

. 

The key responsibilities are as follows:


• Own operational metrics around Client Satisfaction, People and Financials


• Develop POVs and proactive propositions for Quarterly and Monthly client governance


• Govern multiple technology projects, both greenfield and otherwise


• Govern and Track staffing and fulfilment for one large or multiple smaller client engagements


• Govern and Track visa readiness for one large or multiple smaller client engagements


• Hire new recruits from the open market via personal Referrals


• Run Managed Services engagement in an end-to-end fashion, across both Applications and Infrastructure domains


• Plan for managing Quality, Cost and Schedule parameters for large programs and projects


• Implement effective release and configuration management processes


• Support business development with Demos, POVs, POCs


• Assist and guide the team in defining technology architectures, participate in client driven ARBs


• Own financial metrics related to revenue growth and profitability


• Define annual budget for the relevant sub-domain or business unit region


• Plan, manage and control staff attrition levels


• Manage and run SDLC Audits, Security Audits, Assessments and 3
rd

party Certifications, which can be client driven, or by an independent entity or in-house


• Evaluate 3
rd

party tools and platforms related to P&C insurance and for SDLC purposes


• Assess risks and plan to mitigate them

Must Have:


• B.Tech./B.E. or M.Tech./M.E. from a recognized institute


• Prior hands-on work experience in IT services across Application Engineering and Infrastructure


• Minimum 20 years of experience in IT services


• At least 2-3 years of Onsite work experience in UK / Europe / ANZ / Singapore markets


• At least 10 years of experience working for Insurance clients, preferably P&C Specialty or Large Commercial lines, Life Insurance experience also counts


• Excellent spoken and written communication skills


• Have a broad understanding of UK / Europe / ANZ immigration norms and general guidelines


• Have a good working knowledge of one out of the Azure and AWS Cloud platforms


• Understand Agile development methodologies well


• A track record of leading successful client delivery engagements

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