International Customer Service

2 days ago


Mumbai City District, India Credicus Business Services Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Process: International Customer Service (Voice) HSBC NRI Process

Role:- Customer Service (International Bpo Voice)

Location: Malad, Mumbai

Salary: 40,000 CTC

Qualification:-

Shift & Week Off: As per process requirement

Gender: Open to both male and female candidates

Job Description:

We are hiring for the HSBC NRI Process in the role of International Customer Service (Voice). This is an excellent opportunity for candidates with prior international BPO experience who are looking to grow their career with a reputed organization.

Key Responsibilities:

  • Handle inbound and outbound calls for HSBC's NRI (Non-Resident Indian) customers
  • Provide excellent customer service and resolve queries efficiently
  • Maintain high levels of accuracy and compliance with all company procedures
  • Deliver service in line with process expectations and quality standards

Eligibility Criteria:

  • Qualification: Minimum HSC (Higher Secondary Certificate)
  • Experience: Minimum 1 year of experience in an international BPO (voice process)
  • Good communication skills in English
  • Willingness to work in rotational shifts, including weekends if required

How to Apply:

Interested candidates can contact HR Vaibhavi at for further details or to schedule an interview.



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