Workforce Management

2 weeks ago


Bengaluru Hyderabad Pune, India White Horse Manpower Consultancy Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Develop, implement, and maintain capacity planning and forecasting models.

Analyze historical data and trends to predict future workforce requirements.

Work with stakeholders to optimize staffing, scheduling, and workload distribution.

Required Candidate profile

Utilize WFM systems tools to generate reports and ensure alignment with business goals

Ensure accuracy in workforce planning to meet SLAs and operational KPIs

Contribute as an individual contributor

Perks and benefits

Perks and Benefits


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