
Workforce Management
2 weeks ago
Develop, implement, and maintain capacity planning and forecasting models.
Analyze historical data and trends to predict future workforce requirements.
Work with stakeholders to optimize staffing, scheduling, and workload distribution.
Required Candidate profile
Utilize WFM systems tools to generate reports and ensure alignment with business goals
Ensure accuracy in workforce planning to meet SLAs and operational KPIs
Contribute as an individual contributor
Perks and benefits
Perks and Benefits
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Manager Workforce Management
3 weeks ago
Bengaluru, India Randstad Full timeJob Description - Workforce Management Directorabout Randstad enterprise Randstad Enterprise Group (REG), a new world-class talent advisory infrastructure that leverages Randstad's breadth of services to build total talent models that generate maximum business value for clients. Bringing together Randstad's global strategic accounts teams, with the sales and...
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Manager Workforce Management
3 weeks ago
Bengaluru, India Randstad Full timeJob Description - Workforce Management Director about Randstad enterprise Randstad Enterprise Group (REG), a new world-class talent advisory infrastructure that leverages Randstad's breadth of services to build total talent models that generate maximum business value for clients. Bringing together Randstad's global strategic accounts teams, with the sales...
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Manager Workforce Management
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