Accounting Services Associate III

GL

• Prepares journal entries; maintains and reconciles ledger accounts
• Reconcile/ Review sub-ledgers with general ledger
• Finalise intercompany reconciliation process, and liaise with AP and business
• Prepare monthly and quarterly balance justifications and documentation
• Work towards resolving the items in the reconciliations.
• Understand and apply record-to-report processes, policies, procedures and internal control standards
• Ensure that adequate and updated process documentation and desktop procedures exists and is used
• Ensuring response to client queries within agreed turnaround time
• Ensure integrity of the entire Report to Record process through proper accounting, appropriate signatories, and approval process. Etc.
• Ensure adherence to internal and external guidelines as well as to a standardized process landscape
• Work with own team and/or with other process teams to identify, support and implement quality / continuous improvement opportunities
• Reviews and verifies the accuracy of journal entries and accounting classifications assigned to various records
• Assists with audits by providing supporting records and documentation
• Conducts studies and develops solutions for improving accounting processes
• Assists in preparing statistical and financial reports
• Creates and analyses monthly, quarterly and annual reports and ensures financial information has been recorded accurately
• Performs analyses and assists in recommendations on various treasury activities such as internal investment activity, external investments, banking relationships, cash management and investor relations

Dispute Management

The Accounts Receivable Dispute Management Specialist will handle and resolve disputes related to customer accounts, including billing discrepancies, rental charges, and payment issues. This role requires a detailed understanding of rental agreements and charges, as well as the ability to communicate effectively with customers and internal teams to ensure accurate and timely resolution of disputes.

Job Description:

• Investigate and address disputes related to rental charges, late fees, deposit returns, and billing errors.
• Analyze rental agreements, invoices, and payment records to identify discrepancies and resolve issues.
• Communicate with customers to clarify disputes and negotiate resolutions.
• Maintain comprehensive records of dispute cases, resolutions, and related communications.
• Ensure accurate and up-to-date documentation in the companys accounting and rental management systems.
• Work closely with the Customer Service, Rental Operations, and Billing teams to gather information and resolve disputes efficiently.
• Provide regular updates and reports on dispute status and resolution progress to management.
• Identify patterns in disputes and recommend improvements to billing practices and rental processes.
• Participate in initiatives to enhance overall customer satisfaction and operational efficiency.
• Deliver exceptional service by addressing and resolving disputes professionally and promptly.
• Build and maintain positive relationships with customers to ensure their continued satisfaction.
• Ensure adherence to company policies, rental agreements, and legal requirements related to accounts receivable and dispute management.
• Monitor accuracy in all billing and payment transactions.

Accounts Payable

This position is responsible for recovery audits in the Procurement and Accounts payable area. Here these auditors perform a secondary recovery audit that will identify losses across a comprehensive range of claim types. Job responsibilities are:

• Accounts payable audits and supplier statement audits to help identify and recoup duplicate payments, missed discounts, uncaptured vendor statement credits and more.
• Pricing and contract compliance audits that explore direct and indirect spend to ensure negotiated prices and terms are making their way to clients bottom line.
• Complete allocated audit assignments in a thorough and timely fashion. Assignments include complex duplicate payment review, statement review, contract audits, deal audits, buyer's file audits, and research into a client's systems or data in search for claim opportunities.
• Generate valid and fully researched claims that result in revenue.
• Go way beyond ERP based controls to catch and recover overpayments
• Prevent overpayments and fraud, improve S2P processes, perform self-audits and make strategic decisions.
• Understand the logic behind most of the claim types and the arguments as to why the claims are valid.
• Follow the audit project instructions assigned by the Audit Manager while also reflecting on ways to improve the audit project's scope and cycle time. Communicate these areas to fellow analysts and audit manager.
• Strong knowledge of RTP environment as a whole: Procurement services- Spend analytics, Pricing and contract compliance, AP process and systems, Freight processing etc...
• Understand the fields within the client data sets and the possible uses for locating and validating claims within that data.
• Understand the business rules and basic logic behind the record sets that are being reviewed. Also, knowledge of how to construct basic scoping documents for new qualified records.
• Communicate respectfully and professionally with all client and vendor personnel.
• Handle all vendor correspondence for the claims generated and effectively gain approval for claims that are valid.
• Effectively communicate with buyer's – including claim presentation and effectiveness in obtaining buyer approvals