Call Quality Analyst

Job Title: BPO Call Quality AuditorLocation: Hybrid (Office + Work From Home)Salary: ₹15,000 – ₹25,000 per monthExperience Required: 1–2 years in BPO Call Auditing / Quality AnalysisEmployment Type: Full-timeAbout the RoleWe are looking for a meticulous and analytical BPO Call Quality Auditor to assess and improve the quality of customer interactions...

Requirements:Quality Analyst (QA Department), 2+ yrs Location: KochiWork Type: OnsiteFull-Time (Monday to Saturday, 9:30 AM – 5:30 PM)Reports To: QA Department HeadThe Role:The Quality Analyst ensures that all academic, operational, and administrative processes across the branches meet institutional standards. The role involves collecting and analyzing...

Quality Analyst (QA Department), 2+ yrs , KochiDepartment: Quality Assurance (QA)Location: KochiWork Type: Onsite, Full-Time (Monday to Saturday, 9:30 AM – 5:30 PM)Reports To: QA Department HeadThe Quality Analyst ensures that all academic, operational, and administrative processes across the branches meet institutional standards. The role involves...

Monitor and evaluate incoming and outgoing call center calls on a daily basisEnsure calls meet company quality standards, scripts, and service guidelinesReview call recordings to assess communication quality, accuracy, and professionalismPrepare and share regular call monitoring reports with the management and relevant teamsIdentify gaps, errors, or...

Job Title: BPO Call AuditorLocation: Hybrid (Office + Work From Home)Salary: ₹20,000 – ₹25,000 per monthExperience: 1–2 years in BPO Call Auditing / Quality AnalysisEmployment Type: Full-timeAbout the RoleWe are hiring a detail-oriented and analytical BPO Call Auditor to evaluate and ensure the quality of calls handled by our Client Relationship...

ob Summary:A Call Centre Executive is responsible for handling inbound and/or outbound calls, addressing customer queries, resolving complaints, providing product or service information, and ensuring a high level of customer satisfaction.Key ResponsibilitiesHandle incoming and outgoing customer calls professionallyRespond to customer inquiries via phone,...

Job Title: Call Centre Executive (Male)Department: Customer Experience / Call CentreLocation: [Specify – e.g., Kochi / Regional Office]Reports To: Call Centre Manager / Customer Experience LeadExperience Required: Minimum 1 year in Call Centre or Customer Support OperationsAbout the RoleThe Call Centre Executive (Male) will be responsible for...

At 2Base, we are rebuilding the Business Analyst function into a world-class, product-minded, clarity-driven team. This role is not a documentation role. It is not a screen updater role. It is not a support role. This is a core Business Analyst position responsible for functional modelling, system reasoning, requirement clarity, and building the foundation...

Wanted- Quality Controller for our Fish market 'OCEAN GOLD' at KumbalamLooking for a responsible and skilled person to ensure fish quality,freshness and hygienic storage.Experience in handling and preserving fresh fish preferredAttractive salary packageApply via Indeed or call Job Types: Full-time, PermanentWork Location: In person

Senior Product Analyst / Senior BSA (Technical Data Analyst – SAP, Salesforce, JIRA, Anaplan)Role OverviewThe Senior Product Analyst supports the expansion of RTRA by delivering detailed analysis, data harmonization, and process documentation across multiple enterprise systems. This role will contribute to building a unified data model for workforce...