IT Administrator

17 hours ago


Princep Street Kolkata West Bengal, India Gathbandhan Matrimony Pvt Ltd Full time ₹ 1,20,000 - ₹ 1,80,000 per year

Job Position: IT Admin

Job Location: Chandni Chowk, Kolkata, WB

Job Overview:

The IT Administrator will be responsible for managing and maintaining the company's IT infrastructure, ensuring smooth operation of online matrimonial platforms, internal systems, and communication networks. The role requires hands-on technical expertise, website and server maintenance, data security awareness, and a customer-focused approach to supporting both staff and platform users.

Key Responsibilities:

  • Manage and maintain company servers (web, application, and database) ensuring high uptime.
  • Monitor system performance and troubleshoot issues related to hosting, network connectivity, and user access.
  • Manage local area network (LAN), Wi-Fi, printers, and other IT hardware.
  • Ensure regular backups of databases and other critical systems.
  • Coordinate with web developers and third-party vendors to maintain the matrimonial website and mobile apps.
  • Oversee deployment of updates, bug fixes, and new features.
  • Monitor website performance, load times, and server logs for anomalies.
  • Implement security protocols to protect user data and prevent unauthorized access.
  • Ensure compliance with data privacy regulations (e.g., GDPR, IT Act).
  • Implement firewalls, antivirus, and endpoint protection solutions.
  • Conduct regular data audits and manage access permissions for employees.
  • Maintain confidentiality of user data, including profiles, communications, and payment information.
  • Provide technical assistance to employees and resolve IT-related issues promptly.
  • Manage email accounts, cloud storage, and collaboration tools (e.g., Google Workspace, Microsoft 365).
  • Assist customer support teams with technical troubleshooting related to user accounts or payment gateways.
  • Schedule and verify regular data backups.
  • Develop and maintain a disaster recovery plan for IT systems.
  • Ensure quick restoration of services in case of outages or data loss.
  • Liaise with IT vendors for hardware procurement, domain registration, SSL certificates, and hosting services.
  • Manage subscriptions for CRM, CMS, and other SaaS platforms used by the company.
  • Maintain IT inventory and software license documentation.

Required Skills & Qualifications:

· Bachelor's degree in Information Technology, Computer Science, or related field.

· Certifications such as CompTIA Network+, MCSA, CCNA, or AWS Certified SysOps Administrator are a plus.

· 3–5 years of experience as an IT Administrator, preferably in an online service or digital platform environment (experience in matrimonial, dating, or e-commerce industries is advantageous).

· Proficiency in Linux/Windows server administration.

· Knowledge of web servers (Apache, Nginx, IIS) and databases (MySQL, PostgreSQL, MongoDB).

· Experience with cloud hosting, DNS management, and SSL configuration.

· Familiarity with CRM systems, CMS platforms, and APIs.

· Understanding of data privacy and cybersecurity best practices.

Benefits:

  • Attractive incentive structure.
  • Training and career development opportunities.
  • Friendly and supportive work environment.

Working Hours:

10:30 AM – 7:30 PM / One-day week off every week

Salary: As per industry standards and based on candidate skills checked during interview

Job Type: Full-time

Pay: ₹10, ₹15,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person


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