IT Administrator
17 hours ago
Job Position: IT Admin
Job Location: Chandni Chowk, Kolkata, WB
Job Overview:
The IT Administrator will be responsible for managing and maintaining the company's IT infrastructure, ensuring smooth operation of online matrimonial platforms, internal systems, and communication networks. The role requires hands-on technical expertise, website and server maintenance, data security awareness, and a customer-focused approach to supporting both staff and platform users.
Key Responsibilities:
- Manage and maintain company servers (web, application, and database) ensuring high uptime.
- Monitor system performance and troubleshoot issues related to hosting, network connectivity, and user access.
- Manage local area network (LAN), Wi-Fi, printers, and other IT hardware.
- Ensure regular backups of databases and other critical systems.
- Coordinate with web developers and third-party vendors to maintain the matrimonial website and mobile apps.
- Oversee deployment of updates, bug fixes, and new features.
- Monitor website performance, load times, and server logs for anomalies.
- Implement security protocols to protect user data and prevent unauthorized access.
- Ensure compliance with data privacy regulations (e.g., GDPR, IT Act).
- Implement firewalls, antivirus, and endpoint protection solutions.
- Conduct regular data audits and manage access permissions for employees.
- Maintain confidentiality of user data, including profiles, communications, and payment information.
- Provide technical assistance to employees and resolve IT-related issues promptly.
- Manage email accounts, cloud storage, and collaboration tools (e.g., Google Workspace, Microsoft 365).
- Assist customer support teams with technical troubleshooting related to user accounts or payment gateways.
- Schedule and verify regular data backups.
- Develop and maintain a disaster recovery plan for IT systems.
- Ensure quick restoration of services in case of outages or data loss.
- Liaise with IT vendors for hardware procurement, domain registration, SSL certificates, and hosting services.
- Manage subscriptions for CRM, CMS, and other SaaS platforms used by the company.
- Maintain IT inventory and software license documentation.
Required Skills & Qualifications:
· Bachelor's degree in Information Technology, Computer Science, or related field.
· Certifications such as CompTIA Network+, MCSA, CCNA, or AWS Certified SysOps Administrator are a plus.
· 3–5 years of experience as an IT Administrator, preferably in an online service or digital platform environment (experience in matrimonial, dating, or e-commerce industries is advantageous).
· Proficiency in Linux/Windows server administration.
· Knowledge of web servers (Apache, Nginx, IIS) and databases (MySQL, PostgreSQL, MongoDB).
· Experience with cloud hosting, DNS management, and SSL configuration.
· Familiarity with CRM systems, CMS platforms, and APIs.
· Understanding of data privacy and cybersecurity best practices.
Benefits:
- Attractive incentive structure.
- Training and career development opportunities.
- Friendly and supportive work environment.
Working Hours:
10:30 AM – 7:30 PM / One-day week off every week
Salary: As per industry standards and based on candidate skills checked during interview
Job Type: Full-time
Pay: ₹10, ₹15,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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