Operations Manager/CRM

4 days ago


IMT Manesar Gurugram Haryana, India Placement Hub Full time ₹ 3,00,000 - ₹ 4,00,000 per year

We are looking for an Operation Manager cum Client Relationship Manager...

Industry: Facility Management Service

Experience: 5 Yrs

salary: UP TO 40K

Location: Sec 74A, Gurgaon

Key Responsibilities:

  • Overseeing Operations: Managing day-to-day operational activities, ensuring service delivery is efficient and effective.
  • Client Management: Building, maintaining, and enhancing relationships with clients through excellent communication and support.
  • Problem Resolution: Addressing and resolving client issues and conflicts, acting as a point of contact for client concerns.
  • Process Improvement: Identifying opportunities to improve operational processes, enhance customer satisfaction, and boost productivity.
  • Performance Monitoring: Tracking key performance indicators (KPIs) to measure operational effectiveness and client loyalty.
  • Internal Coordination: Collaborating with other departments (e.g., sales, finance) to ensure a seamless customer experience

Job Type: Full-time

Pay: ₹30, ₹40,000.00 per month

Work Location: In person



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