Customer Support

1 week ago


Goregaon Mumbai Mumbai, India Mars Consultancy Firm Full time ₹ 2,00,000 - ₹ 4,00,000 per year

* Manage customer queries via phone banking & outbound calls

* Provide exceptional service through inbound voice processing

* Handle incoming calls with expertise

* Resolve issues promptly as CSR

* Cross-selling and up-selling part of your KPI.

Required Candidate profile

connect customers and prospects, virtually, through the inbound calls to provide a customer service while fulfilling their need and using the opportunity to cross-sell and upsell



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