hiring For international chat process

1 day ago

Bengaluru, Karnataka, India Firstsource Full time ₹ 2,00,000 - ₹ 6,00,000 per year

About Company

Firstsource Solutions Limited is a leading global business process management (BPM) company that helps Fortune 500 & FTSE 100 brands transform customer experience and operational efficiency. Founded in India in 2001, it operates in 10+ countries including the US, UK, Philippines, Mexico and Australia, delivering highimpact services across healthcare, banking & financial services, telecom/media, and diverse industries.

Key Responsibilities:

  • Handle multiple customer chats simultaneously while maintaining high service quality.
  • Assist customers with queries related to telecom services (mobile plans, data issues, billing, network outages, upgrades, etc.).
  • Troubleshoot basic technical issues and provide accurate information or escalate complex problems.
  • Maintain a positive and professional tone with customers throughout the conversation.
  • Adhere to process guidelines and achieve performance metrics such as response time, resolution rate, and customer satisfaction.

  • Document customer interactions clearly and accurately.

  • Collaborate with team members and managers to meet team performance goals.

Compensation and Benefits:

  • Competitive salary with attractive incentives/commissions.

  • Performance-based bonuses.

  • Health insurance and other standard benefits.

  • Professional growth and skill development opportunities.

  • Two way cab Facilities

  • Excellent communication and interpersonal skills.

  • Candidates with a B.Com, B.B.A, B.A, or any Postgraduate degree and experience in Customer Support are welcome to apply.

  • Please bring the original physical copy of any of your identification documents for verification.

  • Anyone who attended interview before 30 days are not eligible to attend walk-in.

  • WRITE HR "Muhila" before Submitting CV

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or email addresses.

  • International Chat Process

    3 days ago

    Bengaluru, Karnataka, India Dreammithra Pvt Ltd Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Job Title: International Chat Support ExecutiveLocation: Electronic City, BangaloreExperience: Freshers / ExperiencedSalary: ₹15,000 – ₹30,000 per monthShift: Night Shift (US Process)Transport: Cab Facility AvailableWorking Days: 5 days a weekJob SummaryWe are hiring International Chat Support Executives to handle customer interactions for a leading...

  • Hiring For international chat process

    3 days ago

    Bengaluru, Karnataka, India 24 7 ai Full time ₹ 25,00,000 - ₹ 40,00,000 per year

    Dear Candidate,Greetings from [24]7.ai India. International chat support 11:00 AM to 3:00 PM [Monday to Saturday]Contact Recruiter Name-Prince 139 Mention Prince-139 on the top of your resume before coming for an interview in office. Designation: Associate and Senior AssociateResponsibilities: International Chat process II English CommunicationContacting...

  • Hiring For International Chat Process

    4 days ago

    Bengaluru, Karnataka, India 24 7 ai Full time ₹ 27,00,000 - ₹ 35,00,000 per year

    Offline Interview for International chat support11:00 AM to 3:00 PM [Monday to Saturday]Recruiter Name-Swejan Contact **Please mention ** Swejan -ARC -150 ** on the top of your resume before you step into the office and also please mention "Swejan- ARC-150" in primary source while you register.** Designation: Associate and Senior AssociateResponsibilities:...

  • FirstSource hiring For International Chat Process

    3 days ago

    Bengaluru, Karnataka, India Firstsource Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    About CompanyFirstsource Solutions Limited is a leading global business process management (BPM) company that helps Fortune 500 & FTSE 100 brands transform customer experience and operational efficiency. Founded in India in 2001, it operates in 10+ countries including the US, UK, Philippines, Mexico and Australia, delivering highimpact services across...

  • International Chat Process Agent

    3 days ago

    Bengaluru, Karnataka, India Bangalore Job Hub Full time ₹ 2,20,000 - ₹ 2,80,000 per year

    NOW HIRING – INTERNATIONAL LIVE CHAT PROCESS (US CUSTOMER SUPPORT)Step into a global career where your typing speed and communication skills shineJoin our dynamic team at Electronic City-1 and enjoy:5 Days Working | 2 Days Off2-Way Cab FacilitySalary: ₹22,000 – ₹28,000 (Based on Experience) + IncentivesRequirements:* Min 6 Months of International...

  • FirstSource hiring For International chat process

    6 days ago

    Bengaluru, Karnataka, India Firstsource Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    About CompanyFirstsource Solutions Limited is a leading global business process management (BPM) company that helps Fortune 500 & FTSE 100 brands transform customer experience and operational efficiency. Founded in India in 2001, it operates in 10+ countries including the US, UK, Philippines, Mexico and Australia, delivering highimpact services across...

  • Chat Process Associates

    2 weeks ago

    Bengaluru, Karnataka, India Firstsource Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Contact person - BhanumathiPosition: Customer Chat SpecialistLocation: BangaloreAbout the Role: As a Customer Chat Specialist, youll be the first point of contact for our users through online chat. Youll help customers solve issues, provide product info, and ensure they have a smooth experience with our platform.What Youll Do:Respond quickly to customer...

  • International Chat Process Speciallist

    5 days ago

    Bengaluru, Karnataka, India Bangalore Job Hub Full time ₹ 23,000 - ₹ 28,000 per year

    International Chat Process SpecialistEligibility: PUC / Graduate – Freshers WelcomeWhy You'll Love This Role:Fresher Salary: ₹23,000 CTCExperience Salary :₹28000 CTC5 Days Working | 2 Days Off2-Way Cab Facility ProvidedLocation: BangaloreJob Types: Full-time, Permanent, FresherPay: ₹23, ₹28,000.00 per monthBenefits:Health insuranceLife...

  • US International Chat Process

    4 days ago

    Bengaluru, Karnataka, India Bangalore Job Hub Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Customer Support – International chat ProcessLocation: Electronic City Phase 1 ,BangaloreShift: 5 Days Working, 2 Days Off (Rotational US Shifts)Transport: 2-way cab (up to 20 km radius)Eligibility:Education: PUC / GraduateExperience: Minimum 1+ years in international voice process (No domestic or non-voice experience)Career Gap: Up to 2 years acceptable...

  • Hiring For Live Chat international process package with 4.5 LPA

    1 week ago

    Bengaluru, Karnataka, India ZG Staffing Solutions Full time ₹ 5,40,000 - ₹ 5,88,000 per year

    Experienced only(1+years)location:manyata Tech parkpackage: 4.5 LPALive chat international processlooking for immedidate joiners.interested candidates can contactHR- Indu