Non Voice
2 days ago
Roles and Responsibility
- Manage and coordinate non-voice and backend processes efficiently.
- Ensure timely completion of tasks and maintain high-quality standards.
- Collaborate with team members to achieve common goals.
- Analyze and resolve process-related issues promptly.
- Develop and implement process improvements to boost productivity.
- Maintain accurate records and reports of process activities.
Job Requirements
- Minimum 1 year of experience in non-voice and backend processes.
- Strong understanding of BPM/BPO industry operations.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong analytical and organizational skills.
- Familiarity with HR systems and tools is an added advantage.
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