BPO Non Voice Process Email

Roles and Responsibilities* Provide non-voice support to customers through email and chat platforms.* Handle customer inquiries, resolve issues, and provide solutions in a timely manner.* Collaborate with team members to achieve process goals and objectives.

Position Overview We are looking for energetic, customer-focused, and result-driven BPO Executive to handle domestic and international voice/non-voice processes. The ideal candidate will be responsible for interacting with customers, solving queries, providing solutions, and delivering excellent customer service. This role requires strong communication...

About the Company A Fortune 500 global leader in technology services and digital business solutions this company delivers comprehensive Business Process Services BPS and IT-enabled solutions With a worldwide presence it serves diverse industries including banking healthcare retail manufacturing and communications The firm s expertise spans a...

Title QA - Inbound Voice Process Customer Support Location Kolkata Shift US Shift Fixed We are looking for an experienced professional to join as QA for Inbound Voice Process - Customer Support Key Responsibilities Monitor performance ensure SLA adherence and maintain quality standards Provide regular coaching mentoring and performance...

We are seeking experienced and skilled Process Associates (Voice) for our delivery centre in Kolkata. As a Process Associate, you will be responsible to deliver the following responsibilities:Initiate outbound calls to potential and shortlisted Candidates for HiringHandle inbound calls with utmost professionalism adhering to the call etiquettes of the...

Roles and ResponsibilitiesProvide customer support through email, chat, and non-voice processes to resolve customer queries and concerns.Handle international customers' emails, chats, and non-voice requests with professionalism and efficiency.Utilize strong English typing skills (minimum 40 wpm) to process customer interactions accurately and...

Only Female Candidates can apply Must have Min 2+yrs exp as a Manager Operations on papers from International Voice Customer Service BPO.Handled a big span of peopleUS ShiftsFluent EnglishCall send CV

Job Opportunity:We are seeking a highly skilled Voice Operations Coordinator to join our team in Chennai. This role will be responsible for managing the process of obtaining broker price opinions for banks/mortgage companies.Main Responsibilities:Coordinate the BPO process from start to finish, ensuring seamless communication with real estate agents,...

Job Summary:We are seeking a highly driven and experienced Operations Manager to oversee day-to-day activities in our BPO operations. The ideal candidate will bring leadership, efficiency, and a results-oriented mindset to ensure service delivery, team performance, and client satisfaction. This role is critical for meeting SLA targets, managing team leads,...

Location: KolkataDepartment: Quality Assurance / Process ExcellenceIndustry: BPO / Call Center / Telecom / Customer ServiceEmployment Type: Full-timeJob Summary:We are hiring a detail-oriented and experienced Quality Manager for our Telecom BPO operations in Kolkata. The ideal candidate will lead the Quality Assurance function, drive process improvements,...